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Read about Jay Rosen's book, What Are Journalists For?

Excerpt from Chapter One of What Are Journalists For? "As Democracy Goes, So Goes the Press."

Essay in Columbia Journalism Review on the changing terms of authority in the press, brought on in part by the blog's individual--and interactive--style of journalism. It argues that, after Jayson Blair, authority is not the same at the New York Times, either.

"Web Users Open the Gates." My take on ten years of Internet journalism, at Washingtonpost.com

Read: Q & As

Jay Rosen, interviewed about his work and ideas by journalist Richard Poynder

Achtung! Interview in German with a leading German newspaper about the future of newspapers and the Net.

Audio: Have a Listen

Listen to an audio interview with Jay Rosen conducted by journalist Christopher Lydon, October 2003. It's about the transformation of the journalism world by the Web.

Five years later, Chris Lydon interviews Jay Rosen again on "the transformation." (March 2008, 71 minutes.)

Interview with host Brooke Gladstone on NPR's "On the Media." (Dec. 2003) Listen here.

Presentation to the Berkman Center at Harvard University on open source journalism and NewAssignment.Net. Downloadable mp3, 70 minutes, with Q and A. Nov. 2006.

Video: Have A Look

Half hour video interview with Robert Mills of the American Microphone series. On blogging, journalism, NewAssignment.Net and distributed reporting.

Jay Rosen explains the Web's "ethic of the link" in this four-minute YouTube clip.

"The Web is people." Jay Rosen speaking on the origins of the World Wide Web. (2:38)

One hour video Q & A on why the press is "between business models" (June 2008)

Recommended by PressThink:

Town square for press critics, industry observers, and participants in the news machine: Romenesko, published by the Poynter Institute.

Town square for weblogs: InstaPundit from Glenn Reynolds, who is an original. Very busy. Very good. To the Right, but not in all things. A good place to find voices in diaolgue with each other and the news.

Town square for the online Left. The Daily Kos. Huge traffic. The comments section can be highly informative. One of the most successful communities on the Net.

Rants, links, blog news, and breaking wisdom from Jeff Jarvis, former editor, magazine launcher, TV critic, now a J-professor at CUNY. Always on top of new media things. Prolific, fast, frequently dead on, and a pal of mine.

Eschaton by Atrios (pen name of Duncan B;ack) is one of the most well established political weblogs, with big traffic and very active comment threads. Left-liberal.

Terry Teachout is a cultural critic coming from the Right at his weblog, About Last Night. Elegantly written and designed. Plus he has lots to say about art and culture today.

Dave Winer is the software wiz who wrote the program that created the modern weblog. He's also one of the best practicioners of the form. Scripting News is said to be the oldest living weblog. Read it over time and find out why it's one of the best.

If someone were to ask me, "what's the right way to do a weblog?" I would point them to Doc Searls, a tech writer and sage who has been doing it right for a long time.

Ed Cone writes one of the most useful weblogs by a journalist. He keeps track of the Internet's influence on politics, as well developments in his native North Carolina. Always on top of things.

Rebecca's Pocket by Rebecca Blood is a weblog by an exemplary practitioner of the form, who has also written some critically important essays on its history and development, and a handbook on how to blog.

Dan Gillmor used to be the tech columnist and blogger for the San Jose Mercury News. He now heads a center for citizen media. This is his blog about it.

A former senior editor at Pantheon, Tom Englehardt solicits and edits commentary pieces that he publishes in blog form at TomDispatches. High-quality political writing and cultural analysis.

Chris Nolan's Spot On is political writing at a high level from Nolan and her band of left-to-right contributors. Her notion of blogger as a "stand alone journalist" is a key concept; and Nolan is an exemplar of it.

Barista of Bloomfield Avenue is journalist Debbie Galant's nifty experiment in hyper-local blogging in several New Jersey towns. Hers is one to watch if there's to be a future for the weblog as news medium.

The Editor's Log, by John Robinson, is the only real life honest-to-goodness weblog by a newspaper's top editor. Robinson is the blogging boss of the Greensboro News-Record and he knows what he's doing.

Fishbowl DC is about the world of Washington journalism. Gossip, controversies, rituals, personalities-- and criticism. Good way to keep track of the press tribe in DC

PJ Net Today is written by Leonard Witt and colleagues. It's the weblog of the Public Journalisn Network (I am a founding member of that group) and it follows developments in citizen-centered journalism.

Here's Simon Waldman's blog. He's the Director of Digital Publishing for The Guardian in the UK, the world's most Web-savvy newspaper. What he says counts.

Novelist, columnist, NPR commentator, Iraq War vet, Colonel in the Army Reserve, with a PhD in literature. How many bloggers are there like that? One: Austin Bay.

Betsy Newmark's weblog she describes as "comments and Links from a history and civics teacher in Raleigh, NC." An intelligent and newsy guide to blogs on the Right side of the sphere. I go there to get links and comment, like the teacher said.

Rhetoric is language working to persuade. Professor Andrew Cline's Rhetorica shows what a good lens this is on politics and the press.

Davos Newbies is a "year-round Davos of the mind," written from London by Lance Knobel. He has a cosmopolitan sensibility and a sharp eye for things on the Web that are just... interesting. This is the hardest kind of weblog to do well. Knobel does it well.

Susan Crawford, a law professor, writes about democracy, technology, intellectual property and the law. She has an elegant weblog about those themes.

Kevin Roderick's LA Observed is everything a weblog about the local scene should be. And there's a lot to observe in Los Angeles.

Joe Gandelman's The Moderate Voice is by a political independent with an irrevant style and great journalistic instincts. A link-filled and consistently interesting group blog.

Ryan Sholin's Invisible Inkling is about the future of newspapers, online news and journalism education. He's the founder of WiredJournalists.com and a self-taught Web developer and designer.

H20town by Lisa Williams is about the life and times of Watertown, Massachusetts, and it covers that town better than any local newspaper. Williams is funny, she has style, and she loves her town.

Dan Froomkin's White House Briefing at washingtonpost.com is a daily review of the best reporting and commentary on the presidency. Read it daily and you'll be extremely well informed.

Rebecca MacKinnon, former correspondent for CNN, has immersed herself in the world of new media and she's seen the light (great linker too.)

Micro Persuasion is Steve Rubel's weblog. It's about how blogs and participatory journalism are changing the business of persuasion. Rubel always has the latest study or article.

Susan Mernit's blog is "writing and news about digital media, ecommerce, social networks, blogs, search, online classifieds, publishing and pop culture from a consultant, writer, and sometime entrepeneur." Connected.

Group Blogs

CJR Daily is Columbia Journalism Review's weblog about the press and its problems, edited by Steve Lovelady, formerly of the Philadelpia Inquirer.

Lost Remote is a very newsy weblog about television and its future, founded by Cory Bergman, executive producer at KING-TV in Seattle. Truly on top of things, with many short posts a day that take an inside look at the industry.

Editors Weblog is from the World Editors Fourm, an international group of newspaper editors. It's about trends and challenges facing editors worldwide.

Journalism.co.uk keeps track of developments from the British side of the Atlantic. Very strong on online journalism.

Digests & Round-ups:

Memeorandum: Single best way I know of to keep track of both the news and the political blogosphere. Top news stories and posts that people are blogging about, automatically updated.

Daily Briefing: A categorized digest of press news from the Project on Excellence in Journalism.

Press Notes is a round-up of today's top press stories from the Society of Professional Journalists.

Richard Prince does a link-rich thrice-weekly digest called "Journalisms" (plural), sponsored by the Maynard Institute, which believes in pluralism in the press.

Newsblog is a daily digest from Online Journalism Review.

E-Media Tidbits from the Poynter Institute is group blog by some of the sharper writers about online journalism and publishing. A good way to keep up

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January 5, 2006

"Today, we fell short." vs. "I'm not seeing any obvious missteps."

I don't blame the news media for initially false information about the West Virginia mining disaster. I blame confusion, exhaustion, human emotion and poor decision-making by company officials. Then there are the explanations from editors. Some focus on accuracy. Others on truth.

1.

Right: Sherry Chisenhall, Wichita Eagle editor. “Today, we fell short.”

I’ll explain why we (and newspapers across the country) went to press last night with the information we had at the time. But it won’t excuse the blunt truth that we violated a basic tenet of journalism today in our printed edition: Report what you know and how you know it.

Our deadlines would not have given us the time to update the paper with the news at 2 a.m. that the rescue reports were wrong. We published what we believed to be true at the time. But unfortunately, we failed to make clear exactly where those reports were coming from and that they were not confirmed. Instead, our story and headline reported them as certainty.

Many newspapers and TV stations reported exactly what we did today. But being wrong in crowded company is still being wrong. Our commitment to our readers is to tell you exactly what we know and how we know it. Today, we fell short.

Wrong: Amanda Bennett, Philadelphia Inquirer editor. “I’m not seeing any obvious missteps.”

After the correct information emerged, Editor & Publisher’s website printed a comprehensive overview of the first big media screw-up of the new year, calling the mistake “disgraceful.”

But the Inquirer’s Bennett isn’t so convinced. “Was there anybody who was there who got it any differently?” asked Bennett. “I’m thinking out loud here…what was disgraceful about this?”

…Some news organizations screwed up less dramatically than others. Unlike the Inquirer, the Associated Press went beyond jubilant family members and reported that the mine’s owner, International Coal Group Inc., “did not immediately confirm that the [12 men] were alive,” lending some much-needed doubt to their reporting.

And of course the rush to be first with the news…or to have the same information everyone else has…shouldn’t come at the expense of getting the information right. But whether anyone will be willing to admit their own culpability in this massive reporting screw-up remains to be seen.

Bennett, for her part, won’t be among them, concluding: “I’m not seeing any obvious missteps.”

Right: Mike Days, Philadelphia Daily News, editor. “We are in the business of reporting truth.”

Mike Days, editor of The Philadelphia Daily News, agreed that newspapers in most cases went with the best information they had. But he said editors must take blame when their stories are wrong, no matter what the reason. “The paper is responsible for everything in the paper and if there is an inaccuracy, in this case a huge one, you have to take responsibility,” Days said. “We are in the business of reporting truth, and we can’t just ignore it.”

Wrong: Marty Baron, Boston Globe, editor. “”It seemed we handled it just fine all along the way.”

Baron told E&P the coverage was as good as could be expected, given the timing of events and the fact that the original reports were coming from rescue workers, government officials, and families of the miners. “It seemed we handled it just fine all along the way,” said Baron. “It’s not like people were working with no information. There were officials commenting on this. As it turned out, wrong information was given out.”

He added that if the paper had held off on the story and it turned out to be true, it would have drawn criticism for waiting too long. “At some point, you’ve got to print a paper,” he said. “I don’t know what else you can do.”

Right: USA Today, Note to readers. “This documentation proved inadequate.”

USA TODAY also incorrectly reported that the survivors had been taken to a hospital by ambulances. In fact, just one ambulance left the mining site. The newspaper’s coverage also included USA TODAY interviews with the miners’ family members, who said they had been told that their relatives were alive.

This documentation proved inadequate and fell short of USA TODAY’s professional standards

Wrong: Mike Silverman, AP, managing editor. “AP was reporting accurately the information that we were provided.”

The Associated Press cited family members in its initial dispatch, at 11:52 p.m., saying the miners were alive. Five versions later, at 12:25 a.m., the story added the quote from Manchin _ “They told us they have 12 alive” _ and dropped attribution for the miners’ rescue to the third paragraph.

“AP was reporting accurately the information that we were provided by credible sources _ family members and the governor,” said Mike Silverman, the news agency’s managing editor. “Clearly, as time passed and there was no firsthand evidence the miners were alive, the best information would have come from mine company officials, but they chose not to talk.”

I think these are two distinctive philosophies. What do you think?

2.

(This started in comments)

It’s true that the “press” part of what happened in West Virginia is of minor importance compared to the rest, and there isn’t much here that’s malpractice.

It’s true, as well, that if the “announcement” of 12 men alive had been made two, three hours later, no wrong headlines would have been seen, and we wouldn’t be talking about the screw-ups.

But here we have an event where the explanations that journalists give to themselves (what satisifes them as “the reason it happened”) communicate powerfully and intimately to the users of news because the event also “happened” to them. They will remember it for a long time, and talk about it. So will history, whatever that is.

First the audience got taken to miracle land. Then the audience learned it was all a mistake, and the men were dead. So when journalists explain how the news got made, how it broke down, what the procedures at 2 am are, they are, in this case, interpreting a very jarring experience to the people who are supposed to smoothly trust in their news experience the next time around.

I think it’s important, and the better part of wisdom, to speak in a moral voice about being wrong under conditions like that— not a “shit happens” or a “gimme a break” or a “I don’t see any violation of our procedures…” voice. Even if true, I wouldn’t do anything different next time doesn’t communicate very well about this time.

Moral doesn’t mean moralizing or sky-is-falling. A moral voice need not blow the events out of proportion, either, or give a false mea culpa. It not only explains how the story was gotten wrong, but also accepts that a wrong got done— even if there was no violation of procedure. “The paper is responsible for everything in the paper” (Mike Days) speaks in a moral voice, in the sense that I mean it.

In explaining what happened, some editors primarily addressed themselves to the end user’s experience of a vanished miracle, while others talked of professional standards, rituals and routines. Without meaning to insult anyone, they were treating the journalist’s experience as primary. But under conditions of factual intimacy (“we lived for a while the wrong information you gave us”) that discourse is not up to the task.

“AP was reporting accurately the information that we were provided by credible sources” says: we didn’t do anything wrong. “The paper is responsible for everything in the paper” accepts what happened with end users. Accuracy, which was achieved, is the more technical term, truth, which did not happen, is a moral category. Although there’s no big scandal in it, this one happens to lie very near the center of the trust transaction in journalism, and so it’s foolish for editors to be among its minimizers.



After Matter: Notes, reactions & links…

Editor & Publisher continues to report developments on this story. See Spokesman in Miner Tragedy Says He Never Confirmed Miracle Rescue. (Jan. 6) Interesting.

Regret the Error has two good round-ups. One gives links to all the correction and explanation stories newspapers ran; the other re-caps the whole episode. Good places to start.

Serious Questions on Sourcing in Mine ‘Rescue’ Story Remain. Joe Strupp and Greg Mitchell in Editor & Publisher (Jan. 5):

What was most surprising in the many follow-up stories today was how few fresh details were added about sourcing — including any mention of a single new source not already identified. Despite repeated attempts by E&P to reach reporters at the scene, none have yet responded. Here we will provide the first step-by-step chronology from a strictly journalistic perspective. So what do we know, or think we know?

Revealing. Also very good is Joe Strupp, Local W.Va. Paper Says Skepticism Helped it Avoid Mining Story Goof. (Jan. 4) The reporter for the local daily didn’t run to the church to get misinformed.

I did a live Q & A with readers at washingtonpost.com (Jan. 6). Here it is, The Press: Year in Review. My favorite moment was probably:

Q. I work as a senior IT professional. I make good bank. If I retyped vendor marketing materials and sold my company on an expensive system that ended up failing, I’d get canned. Immediately. I might even get sued for damages, so they would recoup the money paid me. I’d have a black mark next to my name and really lose my career.

Watching “Goodfellas” I realized that the “name” media in this country is much the same. Henry Hill’s speech at the end scores it exactly (the bit about “now I’m just a regular schnook”). Media players are Goodfella, loaded up with money and privilege, and screeching at the first sign of accountability…or being just another “regular schnook”.

Until that is changed, all the rest is just hot air.

A: If your observation is that the news is too often a defective product and standards of workmanship have fallen below what society can reasonably expect, I kinda agree with that. I mean look at Jonathan Klein, head of CNN saying he was perfectly happy with CNN’s coverage of the mining disaster.

Tim Graham of Newsbusters takes issue with some of what I said. Graham says the Bush team has no particular beef with the White House press. The White House has no involvement in the ongoing culture war seeking to discredit Big Journalism as the liberal media, he thinks. In his next post, Tim will explain to us that journalists are some of Bush’s best friends, and W. can’t live without his Paul Krugman.

Look Out “Outlook”. Vaughn Ververs at Public Eye, the CBS press blog, spotted the argument in a statement today from Susan Glasser, 36, the new Sunday Outlook editor at the Washington Post (just announced.)

It’s a promising appointment. Glasser started at The Post in ‘98. She was a deputy national editor and political reporter here, then went to Moscow as a correspondent in 2001. Perhaps the most interesting thing about her: She comes to Outlook after covering terrorism for the Post. In the story announcing her new job she says:

Outlook is one of the great pieces of real estate in the Sunday Washington Post, with a real storied tradition of helping shape the Washington conversation. What I would hope to do is build on that and think of lots of exciting and interesting ways to update it for an Internet era when opinions and controversy have become the currency but reasoned commentary and analysis are sometimes missing from that new digital equation.

Ververs asked me, Jeff Jarvis of Buzzmachine, Lost Remote’s Steve Safran, and Brian Stetler of TV Newser: what did you think of Glasser’s statement? Responses here.

I like this from Jarvis about the lost miners and the media: “It’s not the news that’s live; it’s the process of figuring out what to believe that’s live.”

If you’re not reading The Blogging Journalist (“Munir Umrani’s Weblog on Blogging by Journalists, Citizen Journalists and Pundits in an Era of Changing Media”) perhaps you should be.

Steve Outing at Poynter: “Here’s what I think newspaper front-page editors should have done last night: Published an info box accompanying the story pointing people to the paper’s website for updates on the story, and acknowledging that as of the time the paper-edition story was printed, the situation was fluid.”

How the LA Times held the presses, and corrected the newspaper.

Joan Vennochi, columnist, Boston Globe:

Greg Mitchell, editor of Editor & Publisher, blasted off a Wednesday online column that began by describing the incorrect news reports as “one of the most disturbing and disgraceful media performances of this type in recent years.” Later in the day, however, Mitchell deleted the word “disgraceful” — again, one of the luxuries of online journalism versus traditional print.

Blogger Chuck Holton was there:

Be careful, though, trying to pin the blame for this fiasco on the media. There is a difference between spreading a rumor and reporting that a rumor is spreading. Don’t think so? Try to imagine a scenario where live cameras pointing at the church could have avoided showing the jubilation that erupted there when the despicable rumor began that the twelve were alive. To their credit, the live news people, like CNN, simply reported that they were being told that there were survivors, and continued to report when the Governor gave the rumor an implied - if inadvertent - endorsement with his comment that “miracles do happen.”

Murray Waas at Huffington Post:

Anderson Cooper and Geraldo Rivera and Bill O’Reilly we know not to trust, however. They, too, have emotions, but there is a promiscuity, and dare say, even a vulgarity, to their emotions. Their tears and anger are displayed so frequently and shared with so many that in the end they become meaningless. Their television shows will move somewhere else, and the families of the Sago miners will be alone—or finally left alone—to grieve.

Ex-Portland Communique blogger One True B!X at his new site: “In terms newsies will understand: Why did you run — and run hard — with a story based on information from a single anonymous source?” It’s true, as regards the original source of the information that 12 were alive. No one ever had a name.

Hey, check out this Thinker to Watch in 2006. Says Forbes Magazine. Let’s hope their aim is true.

Posted by Jay Rosen at January 5, 2006 12:16 AM   Print

Comments

I don't know. Is it really time to start pointing fingers already? There are twelve grieving families out there.

It's important to look at how the story came to be reported in the way that it did, but I don't necessarily think that's where the media's focus should rest at the moment.

(not speaking for WaPo, which sort of straddled the fence)

Posted by: erik at January 5, 2006 1:19 AM | Permalink

Jay, I tried to post this response to your question on the previous thread regarding the variance between Gal Beckerman's piece at CJR Daily and my own thoughts. But it was closed to comment, so I will answer here.
Since I am the editor of CJR Daily, I can understand your confusion. Permit me to explain. I edited Gal Beckerman's story and I printed it.
Why ?
Because I don't insist that my reporters agree with my take on things.
If they come to a different conclusion than mine, as long as they can convince me that they have reported things out, I publish it.
I know that must stun the bias warriors -- print something that you don't agree with ?? -- but that's the way I operate.
Maybe someday that approach will backfire on me.
But I'm gonna stick with it, because it has stood me well for 33 years.

Posted by: Steve Lovelady at January 5, 2006 1:22 AM | Permalink

There's a lot of pressure to get that story, get that scoop, get the best quote and a unique angle. And get it like five minutes ago.

This has echoes of November 2000 more than of 9/11 -- though the problems of the 24-hour news cycle pervade all these premature headline ejaculations.

One thing I noticed on 9/11 was that television journalists were hesitant to exposit on what might or might not be true, and that seemed to be an aftereffect of 2000.

That will probably be the case the next time -- but not the time after that.

The difference seems to be between those who recognize that there is a problem when news outlets go to press without thoroughly vetted information and those who believe that sometimes you go to press with the sourcing you have, not the sourcing you want.

And that that's a perfectly acceptable part of the game.


Posted by: Richard B. Simon at January 5, 2006 1:47 AM | Permalink

I don't know. Is it really time to start pointing fingers already? There are twelve grieving families out there.

Kinda sounds like many bloggers who have wondered about the press' jump to blame President Bush for...oh...just about anything! :-)

But seriously, I don't think this is a question of "blame." I think the situation yesterday DOES raise red flags of concerns, simply because this was NOT the first time the press has chosen to report with lots of emotion and not a lot of verification. We saw it in the aftermath of Hurricane Katrina, as well - and if it seems like some of us are "jumping" on the press unfairly, it is because there is - at this point - HISTORY, here. It's tough to gather and disseminate news when you're also trying to be dynamic and on the spot, and the cameras never shut down, that's true. But if that is the model of journalism that is being embraced, then it is up to the fourth estate to figure out how to make the model work, or abandon it. As we've seen twice now, reporting unconfirmed information - no matter how innocently it is done - is not really journalism, and these errors are not covering the press with glory, particularly not when (breaking news aside) so many in the press seem to believe that the standard of journalism is, "we make the charge, now you prove us wrong."

The narrative must be gotten right, the first time, or it is very unfair to the story subjects - once the memes and stories are out there, it is difficult to correct things.

Posted by: The Anchoress at January 5, 2006 1:47 AM | Permalink

erik: I'm not the media.

"I don't insist that my reporters agree with my take on things." Glad to hear it, Steve. I agree with your reporter.

Anchoress: thanks for stopping by.

Posted by: Jay Rosen at January 5, 2006 2:12 AM | Permalink

No, no, I didn't mean you specifically, Jay. I'm just concerned that the media's focus will shift too far towards the "what went wrong/who's to blame" side of the story (as it pertains to the information release), potentially at the expense of the real issues raised in the aftermath like the condition of the mine and the questionable circumstances surrounding the incident. That would be adding tragedy to tragedy.

I do agree that there's some deserved soul-searching going on in newsrooms across the country, for the record. I would have preferred some further sourcing before going with the initial story, but I also wasn't on the ground there. It's a bad situation all around.

I also agree that pointing out that you got a story wrong (you the press, not you the Rosen :P) and trying to explain how is a better plan than claiming you were only reporting what you were told. The former tries to bridge understanding, the latter connotates that journalistic "we-know-better" wall that so irritates the non-MSM.

(again, not speaking for WaPo)

Posted by: erik at January 5, 2006 2:26 AM | Permalink

Steve Lovelady:

Delving farther, we find that Dao, obviously writing on deadline, is quite careful to attribute the "12 miners found alive" not just to family members but also to "Joe Thornton, the deputy secretary for the West Virginia Department of Military Affairs and Public Safety." Next we learn that shortly before midnight, Thornton not only declares that the miners are alive, but he embroiders on the story, telling Dao that the 12 survivors are being examined at the mine and will shortly be taken to the hospital ! Aha, I think we've found the problem. To paraphrase Jason, the hapless Mr. Thornton exhibited "an abject failure of military professionalism."

Steve,

Hmmm...how can I put this gently?

Mr. Thornton, as a sharp observer might gather from his title "Assistant secretary," the absence of any indication of military rank, and your own prefix "Mr.," is a civilian. In other words, Mr. Lovelady, he ain't military. But you make a game attempt to slime the profession, just the same.

Next time, don't spill so much slime on yourself, in the attempt, mmkay?

Posted by: Jason Van Steenwyk at January 5, 2006 2:52 AM | Permalink

I have to feel a lot more sympathy toward the east coast papers, and almost no sympathy toward the cable news networks. The east coast papers were on deadline, and "everyone" was reporting that the miners had been found alive.

As Jay noted in the previous thread, the "story" was at the church, but the information was elsewhere. So CNN plants Anderson Cooper at the church -- that's understandable....but where were the rest of the CNN reporters who should have been at the mines asking the "usual" questions like "when will the miners be able to see their families" and "what hospital will they be taken to?" I don't understand how, if the larger news organizations were doing their jobs in those three hours, that the virtual news blackout from the company during that period did not send off some alarm bells.

When the East Coast papers went to press, the story has a small, and not apparently significant hole in it -- no confirmation from the company. But that was the kind of hole that grows as time passes, and after an hour it should have been noticeable, and after two hours it should have been unavoidable.

But somehow, Anderson Cooper managed to avoid that hole for another hour. One can literally see the producer sitting in a trailer, saying "nothing from the company yet? Okay, Atlanta says we have 3 minutes before the next break, so have Cooper interview Cousin Buford, then we'll go to commercial..."

Posted by: ami at January 5, 2006 7:05 AM | Permalink

Re: comparisons to the Katrina coverage --- why is the focus on the reporting of the mayor's estimate of the death toll? This comparison appears to be driven by the bias warriors who are trying to "shoehorn" the failures at Sago into their larger narrative.

But there was a lot of "reporting" that was much, much worse --- stories that focussed on the "lawlessness" of the people left at the superdome which turned out to be grossly exaggerated, the story about shot being fired at a rescue helicopter which turned out to be completely untrue but was endlessly repeated.....

And these false reports were far more damaging to an accurate perception of what happened in New Orleans---and were endlessly exploited by right wing commenters in what can only be described as "race-baiting".

Sure, the mayor got the death toll wrong....but in getting it wrong, he also increased the sense of urgency about a problem that was spiralling out of control because of the inadequate response and unfulfilled promises of FEMA. Nobody knew how many were dead --- but it was possible to "check out" the story of the rescue helicopter that was attacked, and determine it was false -- but that was never done (or if it was, it was not widely disseminated to the Bill O'Reilly's and Brit Hume's of the airwaves.)

There was a lot to complain about with regard to the Katrina coverage --- and those who are "cherry picking" from that coverage to score "bias warrior" points here should not be taken seriously when it comes to understanding what happened at Sago.

Posted by: ami at January 5, 2006 7:32 AM | Permalink

I lose repect for the judgements of people who conclude "bias" as the answer to every criticism in the same way that I discount the opinions of people who see bias as the cause of every mistake.

I think these threads have reached equilibrium now.

Posted by: kristen at January 5, 2006 8:14 AM | Permalink

The miners were supposed to be alive. But for moments, many of them, then hours, the live shots were of people and things which should have been doing stuff if the miners were alive. And the people and things were standing around, or waiting in line--ambulance lights flashing--and then we got to repeating the same shots.
If you have to continue to show nothing happening when something should be happening, shouldn't that raise a question?

ami, typically, goes after the right wing, in the NOLA story. The problem with NOLA's famous unstories is threefold. One, nobody verified the stories. Two, they got endless repeats in the media. (Two sub A) They may have delayed the rescue and relief efforts thanksverymuchguys. Three, the media's retraction is muted and very much driven by blogs. Without the latter, this would be down the memory hole and even more people than now would be remembering the false stories as true.
What we need on NOLA is not an occasional whispered "oops", but a huge special, running a dozen times over several weeks, documenting the truth. It isn't necessary to indulge in self-flagellation. It is necessary to correct the record with at least a fraction of the effort that went into getting it wrong.

Posted by: Richard Aubrey at January 5, 2006 8:23 AM | Permalink

Steve...."If they come to a different conclusion than mine, as long as they can convince me that they have reported things out, I publish it."

Mr. Lovelady, could you expand on this for me, please, (because I'm curious)? Not coming from a "press" background, I have no idea what a typical model is for the relationship between reporter and editor. Are you saying that an editor typically looks at stories from the standpoint of the conclusion they present? Or a better question, what role do conclusions play in a story and what process is in place to distinquish them from opinion on topics that you have no knowledge, for example?

(I'm genuinely interested in your thought process here... the "model," so to speak, so please don't prejudge me that I'm heading anywhere particularly.)

Posted by: kristen at January 5, 2006 8:24 AM | Permalink

I think this is an example of bias (storytelling) in a non-political sense. Therefore I hope we can talk about it without getting into legal analysis or teen-age antics.

I think that the press caught wind of something it wanted to hear(the miners are alive, a good thing). It was near press time so that they had to report something. Something had happened, but what happened was in reaction to incorrect information. Instead of offering that the reports were unsubstantiated, they led with the miners are alive. What the press saw was accurate, but the story line (conclusion) was incorrect.

The offering of conclusions is where the press (MSM and bloggers) get things wrong, not the facts or the reactions of people.

Kudos to those outlets offering explanations of what happened. That is responsible journalism. As a news consumer that is what I expect.

I am asking about the "process" here not the result. I do not want to get into the problem of pointing fingers because **it happens and not everyone reacts in a way that is perfect. After all, if the company had thought about the press ramifications they would have announced the deaths earlier. If the newspapers were able the change their headlines more quickly, then less bad headlines would have gone out.

If, if, if, if, if. The key here is to analyze the process and figure out how to make it better, not crucify those trying to the best they can.

Posted by: Tim at January 5, 2006 8:34 AM | Permalink

Tim. The point is that if this the best they can do, as you charitably imply, we have a problem.

Posted by: Richard Aubrey at January 5, 2006 8:51 AM | Permalink

ami, typically, goes after the right wing, in the NOLA story. The problem with NOLA's famous unstories is threefold. One, nobody verified the stories. Two, they got endless repeats in the media. (Two sub A) They may have delayed the rescue and relief efforts thanksverymuchguys.

Richard, I "went after the right wing" because the people who are citing problems with the Katrina coverage talk about only one thing -- the overestimation of the death toll by Mayor Nagin, and the fact that Nagin's estimates were widely reported.

You insist that Nagin's estimates should not have been reported until "verified".... how do you "verify" an estimate? Wait until all the bodies are recovered? (and BTW, there are lots of "missing" people whose bodies have not been recovered to this day.)

No one criticises the media for estimating death tolls of the Tsunami, or earthquakes, or similar disasters -- even when they turn out to be way off.

And I don't see anyone on the right criticizing the vastly exaggerated estimates of the number of bodies found in mass graves in Iraq (let alone the consistent mischaracterization of who was found in those graves...the largest mass grave that has been found is full of Iraqi soldiers who mutinously participated in the 1991 uprising against Saddam. Even here in America, we authorize summary execution for mutiny on the battlefield.)

The point being that the right consistently tries to create the impression of media bias by emphasizing only those mistakes that appear to work in favor of the "liberal" agenda -- while ignoring the errors that support the "conservative" agenda, and "neutral" errors.

The mistakes made at Sago are only remotely connected to those made with the coverage of Katrina --- its like saying that Wombats are like Kangaroos; sure, they are both marsupials, but were talking two very different animals here. Trying to tie the Katrina mistakes into the Sago mistakes doesn't make a lot of sense, and it makes even less sense to constantly harp on Nagin's death estimates to make any kind of point about what happened at Sago.

Posted by: ami at January 5, 2006 8:58 AM | Permalink

If, if, if, if, if. The key here is to analyze the process and figure out how to make it better, not crucify those trying to the best they can.

Tim, I don't think its a problem with the "process" of news-gathering. Its a problem of deciding what constitutes "news".

Why was Aaron Brown replaced by Anderson Cooper? Why was Cooper dispatched to Sago....instead of to DC to cover the Abramoff indictments? Those are the real questions, because as long as the cable channels see Sago as the place where "the big story" is, and the rest of the media allows the cable channels to set the "news agenda", "fixing the process" is rather pointless.

Posted by: ami at January 5, 2006 9:09 AM | Permalink

Does this have to be another bias discussion?

Editors across the country are explaining themselves today, including Marty Baron of the Boston Globe, Len Downie of the Washington Post, David Shribman of the Pittsburgh Post-Gazette. But at the New York Times it's spokesman Toby Usnik. Katharine Seelye's article had no quotes from any editor at her newspaper.

Posted by: Jay Rosen at January 5, 2006 9:13 AM | Permalink

Another aspect of all of this that come to my mind is the hill that the media stand on vs news blogger. The hill is that "we check our facts and they are just opinion"

Posted by: Robert Paterson at January 5, 2006 9:39 AM | Permalink

Richard

That IS my point. The problem is not with the actors it is with the script. When I mention bias I am not talking about the bias of any particular person or organization. I am talking about the bias the process of reporting the news brings.

Each technology brings it own bias of speed of delivery, accuracy of information and the cost of obtaining and delivering of information. This triangle is prevelant in ALL corporate projects, not just news gathering and reporting.

The problem in this case seems to be timing of the event. Many newspaper organizations were put in no-win situation and looked really bad.

Posted by: Tim at January 5, 2006 9:55 AM | Permalink

Ami. I already answered how to report Nagin's statement.
"No other flood in US history has killed any number even remotely close to this figure."

"The numbers left in the areas under the worst threat after evacation is not known."

Etc.

The right focuses on a number of things about NOLA, including the media's uncritical assumption that the worst stories about blacks were so likely to be true that they didn't have to be checked. Nagin's blunder is simply the easiest to get into one sentence, but is not considered as egregious as some of the other stuff.

Posted by: Richard Aubrey at January 5, 2006 10:01 AM | Permalink

Newsgathering in competitive, confusing, fluid and tense situations is an imperfect process. We perceive that imperfection as minor or major, based on how things turn out, and we evaluate the performance of the "men in the arena" (sorry, couldn't resist the irony) based on whatever press-think we tend to apply to the conduct of news media. Which means we're going to disagree on things, and I've got zero problem with that.

What I would caution against are the inevitable bold, simple, macho solutions. We're full of 'em -- in fact, whenever there's a screw up, you can pretty much count on top news executives to come out a few days later with some rock-ribbed proclamation about how we're going to return to the old verities, followed by a promise to "our" readers/viewers that you'll never again see this mistake again at MY newspaper/news channel/website/radiostation/blog. And inevitably, the solution has something to do with how we're going to rein-in our decision-making so that bad information never moves anywhere via us.

The solution, it seems, is always greater control.

But these solutions never really fix the problem. Maybe you don't get the same error in the same way, but life is chaotic -- it gives you new errors in similar ways. The problem is that our control over these situations, as newsgatherers and evaluators, is limited. So when we bluster about how we're going to prevent this or that from ever happening again, we might be well-intentioned, but we're promising control we really don't have.

This is particularly touchy for daily newspapers. TV beats us on immediacy and emotion. The Web beats us on depth and context. The Blogosphere beats us for interactivity and the need to talk about what has happened. This leaves us selling two things: 1. We're the easiest medium to read (unless your carrier tossed your morning edition in a puddle); 2. We have editors who take great pains to bring you the accurate, complete story.

We can continue promising the illusion of control over modern global mass-broadcast-networked media, or we can acknowledge its unprecedented features and start building new verities, applying the spirit of the old verities in more effective and useful ways.

Posted by: Daniel Conover at January 5, 2006 10:13 AM | Permalink

Dan: If I had one, you could run my newspaper anytime.

Posted by: Jay Rosen at January 5, 2006 10:23 AM | Permalink

And as to official sources, your evaluation about those sources is likely to be based on two things: 1. Your feelings about the official; 2. Your attitude toward authority.

Official sources do not tell the truth. They manage information. Doing so is often responsible, maybe even commendable. It can also be manipulative, dishonest and motivated by factors other than any reasonable ideal of public interest. Hiding behind official sourcing is a trick that media lawyers love, but it isn't the same thing as trying to get at the truth.

We like to think the truth is clean, but the truth is messy. It's like trying to nail Jell-O to a wall. Which is why, 20 years from now, when historians write about what really happened in 2005, they still won't agree.

Posted by: Daniel Conover at January 5, 2006 10:23 AM | Permalink

Daniel. Good words.
Unfortunately, the painstaking editors seem to be out to lunch on a regular basis.

The LAT ran an article on federal dogs--issues of wolves and endangered species--replete with howlers, dated APRIL FIRST, which was a hoax. Not a deliberately planted false story aimed at burning the LAT but a piece of stuff somebody put out on the web for fun and which was discovered by the LAT.

In your opinion, is the unavoidable number of examples that editors miss a few higher than, lower than, or about the same as is necessary to retain the confidence in the papers?

You have to remember the reader's question: If they get this many things wrong that I catch, how many more do they screw up that I don't catch?

Posted by: Richard Aubrey at January 5, 2006 10:26 AM | Permalink

In your opinion, is the unavoidable number of examples that editors miss a few higher than, lower than, or about the same as is necessary to retain the confidence in the papers?

Great tough question. My soundbite answer is "Compared to what?" Compared to what we'll know next week? Twenty years from now? No.

Compared to other media in real time? Yes. Because I don't think the issue is ultimately the editors, but the task, and I don't think most other media do that task better. But they often have better tools.

Posted by: Daniel Conover at January 5, 2006 10:50 AM | Permalink

ami:

Even here in America, we authorize summary execution for mutiny on the battlefield.

False.

Posted by: Jason Van Steenwyk at January 5, 2006 11:07 AM | Permalink

Dan,

It is the illusion of control that gets newspapers in trouble. As you have pointed out newpapers have certain advantages and disadvantages as a news delivery system. In my mind the mining story is a great example of those advantages and disadvantages.

The "problem" cannot be fixed (or controlled), it can only be better managed.

Posted by: Tim at January 5, 2006 11:08 AM | Permalink

I can't help but point out that Jay Rosen would put Dan Conover in charge of his newspaper and Steve Lovelady would put Dave McLemore in charge of his.

I'm sure that says something about the thinking of these two media critics. That might be an interesting PressThink Q&A.

Perhaps questions posed to all four, or two at a time? Questions from each other to each other?

Posted by: Sisyphus at January 5, 2006 11:23 AM | Permalink

It's good to see media outlets wrestling with the initially false reports and opening the process a bit for view. It may not be a pretty picture but it's a necessary one.

As I've said earlier, I fall into the camp that this is a terrible mistake that happened because of perfectly understandable reasons. I don't see this as a most grievous sin of journalism nor do I see it as some here as evidence of the media's lack of credibility. A bad thing happened and it will likely happen again, given the realities of 21st Century journalism. We are a painfully imperfect structure, journalism.

That said, I see signs that the rush to judgment is starting to alter a bit. The Boston Globe reports that Greg Mitchell, editor of Editor & Publisher, deleted the world 'disgraceful' from its on-line editions one day after tearing journalism a new one over incorrect reporting, which he labeled "one of the most disturbing and disgraceful media performances of this type in recent years."

Mitchell told the Globe his first take was, perhaps, a bit hasty, acknowledging that, 'until the journalists on the scene recount their personal timetable and confirming sources, it is risky to draw conclusions about the quality of the journalism.'

There will, as some editors have said, be a push for reporters to push a little harder and seek out more detail, more fact. And that's a good thing for all of us.

Posted by: Dave McLemore at January 5, 2006 11:23 AM | Permalink

Dan said:

We like to think the truth is clean, but the truth is messy. It's like trying to nail Jell-O to a wall. Which is why, 20 years from now, when historians write about what really happened in 2005, they still won't agree.

I agree with much of what Dan posted except the above assertion. In a few months this would have largely faded from the public's collective memory. 20-years from now, when historians talk about 2006, this would at best be a footnote.

This is a non-issue, as painful as the consequences may have been to the families. I may not be well-enough informed to say this, but the immediate families of the miners were, in all likelihood, not getting their news from the TV circus or the newspaper accounts. If they were, then the media may have inadvertently contributed towards some of their pain. For many others, the story is like watching a reality show (or a movie even) with a lot of emotional ups and downs and an ending with a twist. For these media consumers, the value proposition may have even exceeded that which could have been possible from a pure truth based narrative.

Could it have been handled by the Press better? of-course, but that answer is true, in various degrees, of 99% of press coverage. Are the shortcomings intentional, or caused by some bias? clearly not. So let us move on to more substantive issues and stop barking up the wrong tree (says he, hopefully!:)).

For the various Editors and Publishers and other mediapersons out in force flogging this, one has a suspicion that this is an easy one to own up, appear to indulge in self-examination, and show remorse and contrition, all of which is nice to see, but one wishes that the issue involved was more substantive.

Posted by: village idiot at January 5, 2006 12:32 PM | Permalink

vi: when i spoke about 2005, i meant the big stories -- iraq, GWOT, "web 2.0", etc. i think we'll be arguing over those things just like we're still arguing over vietnam.

i agree that the 12alive/12dead story will be a footnote, except in texts for emergency communications management.

Posted by: Daniel Conover at January 5, 2006 12:41 PM | Permalink

Village. Nice to know you think it wasn't a matter of bias or deliberation.
Irrelevant.

The question is why people should believe what they read in the papers and, in that context, the reason for the mistake is utterly irrelevant.

Hmm. Contrarian thought here.

If the media made fewer boneheaded mistakes, the agenda-pushing, bias-fueled stuff would stand out in greater relief. Couldn't say, when caught, oops, we do this all the time, nothing personal.

Hmmm mmm.

Posted by: Richard Aubrey at January 5, 2006 12:42 PM | Permalink

In the last paragraph of my post above, the opening should read, "As for the ...." instead of "For the ...."

Posted by: village idiot at January 5, 2006 12:42 PM | Permalink

Just to be clear:

Richard, are you suggesting that having sloppy non-political coverage somehow serves as a way of hiding the media's secret liberal agenda? And that our puppetmasters are somehow doing this deliberately?

Because I just want to be clear about what those "Hmmmms" meant, and whether you're just kidding (sorta).

Posted by: Daniel Conover at January 5, 2006 12:47 PM | Permalink

Dan, Now that you point out how you meant it, it is clear that I misunderstood; Sorry.

Posted by: village idiot at January 5, 2006 12:51 PM | Permalink

Village. Nice to know you think it wasn't a matter of bias or deliberation. Irrelevant.

Thanks for reinforcing my own thought. I always knew I was irrelevant. Otherwise, I would have designed the universe a bit differently; a lot less anthropic selection dependent!

Posted by: villageidiot at January 5, 2006 1:09 PM | Permalink

Occasionally Richard will observe on the news media chronic inability to get ever the simplest things right, and the total cluelessness of reporters and editors. But even that is part of devotion to a single proposition--the "agenda-pushing, bias-fueled stuff"--which is by now almost pathological. There isn't any subject but that subject. No discussion that isn't that discussion. When are participants going to figure that out? He's here for one obsessive reason. To drill "the agenda-pushing, bias-fueled stuff" into your mind because he thinks the offenders are present and he can finally get them to face it. I hate it. I have no idea how to make it stop. But I wish it would stop. Meanwhile, the rest of you should wise up.

Posted by: Jay Rosen at January 5, 2006 1:12 PM | Permalink

This error was a good-faith error: Official sources were saying the miners were alive, on the record, and families were confirming they'd been told they were alive.

What would constitute "checking" or confirming" an official report followed by a clearly visible secondary impact of the alleged good news? Would a reporter be required to talk to the survivors to confirm they are alive?

This one doesn't fit into any convenient mold of sloppiness or egregiousness or recklessness, at least not the first reports. After an hour of silence, yeah, I'd get itchy, but for all I know so were the reporters on the scene. They could have been yammering away asking for more, but then at what point does the little voice inside that says "this is all wrong" convert into sending a publishable report that, indeed, this is all wrong, especially if the same official source responsible for the error is now silent? Two hours? Not bad.

The timing of this magnified its effects. Situations change all day long, and so do stories -- for a lot of east coast newspapers, the story solidified and was reported at the same time the papers went to press. Had it happened at midday instead of late at night, two things might have happened: 1. the correct information might simply have been reported in several hundred morning newspapers; 2. a sidebar on the pain caused by false official information earlier in the cycle would have been produced.

(We didn't report the wrong news, but that, again, was simply because we had the accurate news from the AP at the right time for our publication schedule.)

I'm the last guy to defend journalism as it is too often practiced today, but this incident doesn't lend itself to any pattern. At least part of the cause is architectural -- timing caused by the processes involved in producing print newspapers. That has always been a concern. And some of the criticism -- listen to yourselves, folks, you're criticizing "mainstream media" for embracing what everyone thought was good news? Yikes. I'm quite sure there are better examples around which any amount of sanctimony and indignation can be mustered.

Bill Watson
Stroudsburg, Pa.

Posted by: Bill Watson at January 5, 2006 1:16 PM | Permalink

Daniel. I don't know that the mistakes are on purpose. As everybody says around here, they just happen.

The result is that the actual, purposeful trash has a bodyguard and a ready-made excuse.

Let's presume a perfect world in journalism where boneheaded errors never happen. That means the only misrepresentations that happen are deliberate.
Thus, a misrepresentation would be, by definition, deliberate. The other kind stopped happening in early 2006 on account of the mine debacle got the journos' attention.

So, when the Plame thing shakes out, the journos couldn't say, we made a mistake in thinking--innocently--that she was a covert agent.

Because mistakes don't happen.

I don't think anybody needs to decree mistakes. There are plenty without management taking an interest.

I am contemplating one possible result of a massive reduction in the number of boneheaded mistakes.

You could, if you want to continue this line of thought, insist the media never, ever misrepresent on purpose. Nobody ever inserts stuff into a soldier's column to make it look the opposite of what he said. Stuff like that doesn't happen.

Or you could go along with this and think about what would happen if the oops--we had a procedural error--excuse is obsolete because there are no more procedural errors.

Posted by: Richard Aubrey at January 5, 2006 1:17 PM | Permalink

You just can't make this stuff up! While the NYTimes accepts no responsibility for bad reporting, today's editorial found someone to blame for the miner's deaths-----George Bush! I knew if there was any way to tie this tragedy to GWB, the Times would find a way to do it.

Additionally, they find a way to tie Sago with the "race and poverty" master narrative of Katrina, even though this angle has mostly been discredited.

The New York Times has become a cartoon. Too hilarious!

Posted by: Abigail Beecher at January 5, 2006 1:23 PM | Permalink

Kristen:

Don't take me, or the writers who work for me, as "a typical model for the relationship between reporter and editor."
I don't run a newspaper. I run CJR Daily, an online critique of press performance.
We're critics. We get paid to have opinions. All I'm saying is that I don't insist that the writers' opinions match my own. If they make a well-argued case, I print it. If they fall down at that task, I don't print it.
If it were otherwise, we'd have to rename the site "What Steve Thinks," and that's not what I want it to be.

Posted by: Steve Lovelady at January 5, 2006 1:25 PM | Permalink

What is most interesting to me is that all of the "mea culpas" and assorted commentary on what happened with this story is coming from the print media.

I just checked the CNN, MSNBC, and FOXNews websites, and none of them seem to acknowledge that there was any problem with their reporting.

Yet these were the people who were supposedly the one to come to for "up-to-the-minute" information --- and when information was not forthcoming from the mine company, they should have been the first to take notice....

The print media is explaining the screw up in terms of "what we did, and why we did it, and where we may have gone wrong". The cable networks are explaining it solely in terms of what the company knew, when it knew it, and when it finally released the information.

The print media is to be commended for its efforts to explain and understand "what went wrong" --- the cable channels -- not so much. Or, really, not at all.

Posted by: ami at January 5, 2006 1:27 PM | Permalink

Oops! Forgot to add the link so everyone can join the hilarity. http://www.nytimes.com/2006/01/05/opinion/05thu1.html?pagewanted=print

Posted by: Abigail Beecher at January 5, 2006 1:31 PM | Permalink

This must be one of my blind spots. (We all have them -- even Richard. Even Jason.)
But honest to God, I don't get what all the fuss is about the mining story -- or why it is even worth a thread.
As it shakes down, what happened is, at midnight the mining company official knew everybody but one miner was dead. But he chose to stay silent for a full three hours before he finally came clean.
During that three hours, as an official source on the scene, he was lying by omission.
That happens all the time. (See McClellan, Scott.)
What doesn't happen all the time is the liar confessing just three hours after the lie.
So, tell me -- how is this even a press issue ??

Posted by: Steve Lovelady at January 5, 2006 1:38 PM | Permalink

Steve:

The issue is why the press was reporting they're alive. There was no official announcement to that effect. Those who made the unofficial statements weren't questioned about how they knew. Those who saw nothing happening when something should have been happening (ambulances, etc.) did not twig.
A local reporter stuck by the command center, not considering slurping up emotional slush as a story, and didn't report they're alive. Unfortunately, this was a reporter from a small paper who probably doesn't get paid a whole lot.

It's not even a matter of reporting an erroneous official report without verification or caveat.
The media reported no official statement, referred to none, passed along rumors as truth. Didn't check.

Posted by: Richard Aubrey at January 5, 2006 1:56 PM | Permalink

Jumping off what Dan said...

I don't read my newspaper for breaking news on this kind of story. Newspapers aren't the best source for this kind of national, tumultuous story. I don't imagine there are two many newspaper readers left who don't use either radio, tv, or the net to suppliment their newspaper reading. Those other media cover this type of story much much better than the newspaper.

Dan has a good handle on what newspapers do well - a modicum of thoughtful analysis, a fairly timely product, backed up by a column of accuracy. Newspapers can afford to fail to give us indepth, contextualized coverage of a specific issue. And they can afford to be a little late on scoops like these. What they can't afford is to be wrong with any regularity. The way I see it, a lot of editors still have the wrong priorities. (I get that being scooped in the newspaper world is still an issue but I think it's got more relevency with the slow burning stories.)

Posted by: Mavis Beacon at January 5, 2006 2:08 PM | Permalink

pardon the atrocious spelling

Posted by: Mavis Beacon at January 5, 2006 2:11 PM | Permalink

So, tell me -- how is this even a press issue ??

it depends upon what you mean by "press issue"

to me, its not a "here's another chance to bash the MSM" press issue.

rather its a "chance to reflect upon the impact of technological advances on journalism" press issue, and (IHMO, most importantly) a "chance to reflect on how the ethos of the 24 hour news-o-tainment channels is being adopted by the rest of the journalistic establishment" press issue.

Posted by: ami at January 5, 2006 2:11 PM | Permalink

Good lord, Lovelady, get a clue. The press is fighting for it's life. Their approval rating is at the 28% mark. If it turns out that the NYTimes has broken laws and harmed national security, press approval will plunge into the teens.

The press has been shown, time after time, to advance false (fake but accurate) information in the quest for ratings? agenda? power? dumb, but well meaning?--- fill in the blank. The list of phoney press-generated scandals is long.

Of course, the dimwits go with "we didn't do anything wrong" and point the finger and play the blame game in order to divert attention. But the press has played that game too long and too hard. At some point the piper must be paid. Some are getting a clue, and some are Lovelady.

Posted by: Abigail Beecher at January 5, 2006 2:15 PM | Permalink

The media reported no official statement, referred to none, passed along rumors as truth. --Aubrey.

Not true, Richard.
As I noted earlier, shortly before midnight, Joe Thornton, "the deputy secretary for the West Virginia Department of Military Affairs and Public Safety" (can you get any more "official" than that ? the guy has a title longer than my bibliography) not only declares that the miners are alive, but he embroiders on the story, telling James Dao of the New York Times that the 12 survivors are being examined at the mine and will shortly be taken to the hospital.
So can we drop the "no official statement" fiction ?

Posted by: Steve Lovelady at January 5, 2006 2:34 PM | Permalink

Steve,

Do you believe everything you hear as long as it comes from someone with a job title longer than your bibliography? Or do you consider where he's been and whether or not he might be talking out of his *ss?

I don't think it's a reporter's role to be a rubber stamp.

If the morgue is in the hospital, the assistant secretary actually may have been correct.

Posted by: Jason Van Steenwyk at January 5, 2006 2:44 PM | Permalink

On a lighter note (the human interest side of the Pressthink community!):

The way Abigail goes at Steve, it sounds as if the two have a history. Is it just on these forums (it sounds too colorful for that), or does it extend beyond the cyberspace?:-)

Posted by: village idiot at January 5, 2006 2:48 PM | Permalink

Steve Lovelady asks: "How is this a Press Issue?

Village Idiot offered a useful insight when he reflected that the function of the Sago story was not to provide information--"the immediate families of the miners were, in all likelihood, not getting their news from the TV circus or the newspaper accounts"--but to provide drama--"a reality show (or a movie even) with a lot of emotional ups and downs and an ending with a twist."

It is undeniable that a huge component of the mix of story types that comprise the entire journalistic enterprise is the "story"--used in both its journalistic and its narrative sense--whose power is not to inform us but to move our emotions.

Damsel In Distress stories of Beautiful Missing White Women are so popular because of their emotive impact not as a social issue. Think of the frequent trope used to validate a story--that it has the same major plot line as a movie. Would the runaway bride have been such a big story if it were no labelable as the Runaway Bride? Would Farris Hassan's Baghdad adventure have been as newsworthy if it could not be tagged Farris' Day Off?

The primetime news magazines of the broadcast TV networks use the rubric of journalism to recycle non-fiction plots from soap operas and true crime confidentials.

This is how we understand why the cable news channels were staked out in West Virginia. They were not deployed as neutral observers ready to report whatever eventuality occured. They had a rooting interest in the money headline, the happy ending. It is inconceivable that they would have made the contrary mistake--erroneously trumpeting mass fatalities only to be told three hours later that the crew of miners had survived.

Technically, in journalism rules, their mistake consisted not of repeating the reports of survival, but in dropping the "reportedly." This seemingly small mistake is explained by the overarching pressure for a feelgood miracle headline.

The last time I remember the dropping of the "reportedly" so nakedly used to shoehorn the unknown events of a story into a preconceived heroic narrative was in the matter of Jessica Lynch, where the pressure yo produce an Appalachian Amazon was so intense that the facts did really get in the way.

Posted by: Andrew Tyndall at January 5, 2006 2:53 PM | Permalink

So true, vi---Lovelady done me wrong.

Posted by: Abigail Beecher at January 5, 2006 3:04 PM | Permalink

Ami. I didn't see any referral to the official statement until later.
If I missed it, I missed it. However, that brings up the second step.
The first step, listening to an official statement, is what any person can do. The second step is asking how the official knows it.
That's the reporter stuff.
Who told you? The hospital? The mine officials? The state police? Whoever that is, call them. Going back one step is not supposed to be an incredibly difficult and rare operation.
I keep hearing the sound of self-backslapping when journos talk about their work, and it includes going up the chain.

The question is not, I repeat, the insider stuff and how the reasons can be explained are not the issues.
The issues are how to get the people to pay attention--and money to journalism.

Posted by: Richard Aubrey at January 5, 2006 3:32 PM | Permalink

Is there a difference between the Judy Miller defense that her official sources got it wrong on WMD and those defending their miracle stories based on official "quotes" from the wire services of AP and NYT?

Posted by: Sisyphus at January 5, 2006 3:42 PM | Permalink

I keep hearing the sound of self-backslapping when journos talk about their work, and it includes going up the chain.

"Because you see what you wanna see. And you hear what you wanna hear. Dig?" -- The Rock Man, Harry Nilsson's The Point, 1971.

Posted by: Daniel Conover at January 5, 2006 3:46 PM | Permalink

Daniel.
Are you saying, or implying, that journalists do not check, verify, and confirm? Are you saying they don't need to?

And are you saying they don't talk about it as part of the job?

And do you think none have commented that that's the difference between them and bloggers?

Posted by: Richard Aubrey at January 5, 2006 3:55 PM | Permalink

Well, what I thought was interesting enough for a post is what's, er, um, in the post. Some editors think "explaining" to readers means to explain why the reporting was accurate, if unfortunate. (As in: The governor said twelve were alive and we reported in accurately.) Others try to wrestle with why the reporting was untrue, if accurate. (As in: High standards for documentation weren't met.)

Not that anyone has to discuss the post or anything.

Posted by: Jay Rosen at January 5, 2006 4:00 PM | Permalink

Bad analogy; Judy Miller willfully ignored controverting evidence and cherry-picked what she told her readers. Please check this lengthy paper by David Albright

But I am sure you already knew this.

Posted by: village idiot at January 5, 2006 4:01 PM | Permalink

Well, Jay, if we're not discussing this in a large steel drum, then we have outside issues to consider.
Which of the two approaches will most favorably, or least unfavorably, impress a reader?

Which implies an improvement may come?

Which, and this is what I think is most important, is most likely to keep the reader satisfied with the paper or station in question?

It doesn't really matter what journalists think of each other's excuses. It really doesn't.

Posted by: Richard Aubrey at January 5, 2006 4:12 PM | Permalink

Gee, vi, I still think it's a great analogy.

You could, of course, try to argue that there was no controverting evidence at the mine. That the media wasn't cherrypicking the story.

You could try to explain the differences between the "not my fault, officials got it wrong" echo.

But I am sure you already knew this.

Posted by: Sisyphus at January 5, 2006 4:21 PM | Permalink

Richard:

I'm just trying to figure out where you keep hearing all this self-congratulating going on. And bigshots don't count. They're in the media celebrity game, not the journalism trade. Remember the five phases of a military operation: 1. Enthusiasm; 2. Disillusionment; 3. The Search for the Guilty; 4. The Punishment of the Innocent; and 5. Praise and Honors for the Non-Participants. It applies to civilian institutions as well.

Posted by: Daniel Conover at January 5, 2006 4:26 PM | Permalink

Tragedies at Sago mine rock W.Va., world

The New York Times reported Wednesday that Joe Thornton, deputy secretary of the state Department of Military Affairs and Public Safety, told reporters shortly after midnight that the rescued miners were being examined at the mine and would soon be taken to hospitals. If this is true, West Virginians surely want to know how such a terrible mistake was made. If it's not true, then people will have less trust in the national media that parachute in during disasters.

Posted by: Sisyphus at January 5, 2006 4:27 PM | Permalink

All this insistence on holding the story until you have further independent confirmation (even if you're two minutes from deadline) would be bracing -- were it not coming from the same voices who in another context repeatedly whine that reporters don't take what officaldom says at face value, and instead try to dig deeper than the "official" explanation from a Rumsfeld or a Cheney or a Rice.
The reality is, there are two rules that guide most journalists, and they often collide with one another. One is, trust no one -- "if you're mother says she loves you, check it out." The other is, if it's midnight, and the presses roll at 12:01 am, you go with what you got, however unsatisfactory or fragmentary it may be.
That's not a situation that anyone is happy with -- witness all the handwringing newspaper editors cited by Jay in the initial post -- but it's the way that it unfolds in real time.
(Ironically, in the corners of the blogosphere that most despise the "MSM," the latter flaw of the MSM has not only been enthusiastically adopted, it has even been elevated to a virtue: Print it now and try to get it right later; it doesn't matter if it's wrong because we can rely on the wonderful "self-correcting" property of the organism to clear things up later.)

Posted by: Steve Lovelady at January 5, 2006 4:43 PM | Permalink

Yep. Ironic, isn't it?

All these bloggers calling for the MSM to exercise greater control because of a screw-up no amount of journalistic control could have prevented.

I haven't heard any bloggers saying "You know, we need to check stuff out more before we post it."

Posted by: Daniel Conover at January 5, 2006 4:48 PM | Permalink

Steve Lovelady: The other is, if it's midnight, and the presses roll at 12:01 am, you go with what you got, however unsatisfactory or fragmentary it may be.

Funny, where is the miracle at the mine story that said, "this is unsatisfactory and fragmentary, but it's what we had when the presses rolled."

That part of the story came after the "ALIVE!" headlines, didn't it? Wouldn't want to confuse meta-reporting with strong headlines.

Posted by: Sisyphus at January 5, 2006 4:50 PM | Permalink

Abigail, Abigail, what did I do ?
(Trust me, that blonde was just my next-door neighbor.)
Can I send flowers ?
Candy ?
Band-aids ?
Anesthesia ?
Help me out here, darlin'.

Posted by: Steve Lovelady at January 5, 2006 4:52 PM | Permalink

Okay, Dan. You got me. Journalists don't congratulate themselves.
They just talk about all the check/verify/caveat/double-check they do. Especially in comparison to the blogosphere.

It only sounds like self-congratulation.

My mistake.

Anyway, as long as anybody in journalism thinks stuff should be checked out, the mine story is a failure because it was not checked out.

Steve. The difference is that in the blogosphere it works.
Not a matter of waiting for the offending institution to put the correction in size six font between the tire ads, and the other outlets ignore the subject altogether.
In fact, the comments section will take the error apart. Unlike the letters to the editor section of a paper which has not the room or the motivation to allow themselves to be corrected by the great unwashed.

Posted by: RIchard Aubrey at January 5, 2006 4:53 PM | Permalink

You're dealing with press hate here, Steve and Dan. (Hatred of, that is) Expecting it to be logical--or proving it isn't--are both dubious comment acts.

I liked Andrew Tyndall's observation: "The primetime news magazines of the broadcast TV networks use the rubric of journalism to recycle non-fiction plots from soap operas and true crime confidentials."

I would add that "news" from that perspective is an attractive programming option because the production costs are born by reality, as it were. You don't have to pay a Jessica Lange or Jeff Bridges their going rates. You just film the grieving families and they get zippo. Big cost differential.

Posted by: Jay Rosen at January 5, 2006 5:07 PM | Permalink

Steve. The difference is that in the blogosphere it works ....
In fact, the comments section will take the error apart.

At some blogs [like this one, for the most part] it works, Richard.
But my experience has been that at the most partisan ones -- whether it be FreeRepublic or Firedoglake or many dozens of others -- the comments sections function as little more than cheerleading for the brilliant host, and anyone raising an eyebrow gets shouted down.

Posted by: Steve Lovelady at January 5, 2006 5:12 PM | Permalink

Bah.

Posted by: The One True b!X at January 5, 2006 5:23 PM | Permalink

That part of the story came after the "ALIVE!" headlines, didn't it? Wouldn't want to confuse.

Nope. The family celebration and ecstatic cries of 'they're alive,' came first. Live and on the air, as it were. There's plenty of time lines out there, Sisyphus. It' clear followed the families, not vice versa.


That's when reporters hurriedly talked to the governor, the West Va. under-assistant whatever and anyone else they could grab AT THE MOMENT. And then called it in to the desk on deadline.

Here's the part so many here have glossed over - hell, ignored. The reporting continued. Some stayed up; others were reached hours later by editors and began making phone calls.

That's a point that the non-journalist critics don't comprehend: the news is on-going. This is especially true of breaking events, like mine disasters, hurricanes and elections. You keep reporting, adding fresh detail and correcting errors.

At the mines, three hours after the celebration, CNN got the news live - again - when a woman walked up and told Anderson Cooper the 12 were dead.

Now, key question: should he have shooed her away, not reported that bit of info and waited until he could get official confirmation?

Right, Richard?

Posted by: Dave McLemore at January 5, 2006 5:24 PM | Permalink

Sisyphus said:

You could, of course, try to argue that there was no controverting evidence at the mine. That the media wasn't cherrypicking the story.

And from page 17 first paragraph of the linked document:

The Truth Starts to Emerge

Judy Miller had called me at home and left a message before her September 8th story, but I was out of town and only got home on the day the story appeared. I called her back and alerted her to the internal expert criticism of the administration’s public claims. Partly in response, she decided to do another article, which appeared on September 13. In a surprising development, however, the article was heavily slanted to the CIA’s position, and the views of the other side were trivialized. An administration official was quoted as saying that “the best” technical experts and nuclear scientists at laboratories like Oak Ridge supported the CIA assessment. These inaccuracies made their way into the story despite several discussions that I had with Miller on the day before the story appeared—some well into the night. In the end, nobody was quoted questioning the CIA’s position, as I would have expected.

You probably have already read this and satisfied yourself that this does not meet your cherry-picking threshold. It does for me. I am posting it here so other readers can also read and come to their own conclusions.

Posted by: village idiot at January 5, 2006 5:27 PM | Permalink

vi, for some reason you think you have to prove to me that Miller was a dupe?

How does proving that Miller cherrypicked answer the question about the mine?

I understand you want to prove what I already know about Miller because it's important to you. I'll get out of your way.

Where's the argument that there was no controverting evidence at the mine? That the media wasn't cherrypicking what they were reporting from the mine?

Posted by: Sisyphus at January 5, 2006 5:32 PM | Permalink

Miller was provided controverting information which she decided to ignore in favor of a contrary narrative. That is my point. I do not see anybody did that with, for example, the information that the WV 'Official' provided to James Dao, the Times reporter. Perhaps I am missing something that you know because you still apparently think that Judy Miller and James Dao are comparable in their reporting methodology (you insist that it is a great analogy).

Posted by: village idiot at January 5, 2006 5:43 PM | Permalink

Where's the argument that there was no controverting evidence at the mine? That the media wasn't cherrypicking what they were reporting from the mine?

Maybe this is where the difference is -- I will wait till some controverting evidence comes out before I tell myself that James Dao is a dupe. Until that happens, JD has my presumption of innocence, so to speak.

Posted by: village idiot at January 5, 2006 6:00 PM | Permalink

Here's something that some people in this forum will find interesting. Vaughn Ververs at Public Eye spotted the arguable premise in this statements from Susan Glasser, 36, the new Sunday Outlook editor, just announced. She joined The Post in 1998. She was a deputy national editor and political reporter here, then to Moscow as a correspondent in 2001. In the story announcing her new job she says:

“Outlook is one of the great pieces of real estate in the Sunday Washington Post, with a real storied tradition of helping shape the Washington conversation. … What I would hope to do is build on that and think of lots of exciting and interesting ways to update it for an Internet era when opinions and controversy have become the currency but reasoned commentary and analysis are sometimes missing from that new digital equation."

Ververs asked me, Jeff Jarvis of Buzzmachine, Lost Remote’s Steve Safran, and Brian Stetler of TV Newser: what did you think of Glasser's statement? First sentence of each:

Rosen: "First of all, I would love to write for 'Outlook.'...

Jarvis: "As if opinions and controversy have not always been the currency in Washington?"

Steve Safran: "Susan Glaser has a good point, and I hope she is earnest in running with it."

Brian Stetler: "I think Glasser hit the nail on the head."

Rest is here.

Posted by: Jay Rosen at January 5, 2006 6:00 PM | Permalink

Dave. You do what you want.

The question is how, after these extended chin-pullers, you're going to convince readers to trust you. You can nitpick me all you want. Think that will convince readers to trust you?

Cooper wouldn't have had to shoo the woman away if he or his minions had done the work right the first time.

Posted by: Richard Aubrey at January 5, 2006 6:02 PM | Permalink

Dan/vi,

Here's the timeline/analogy ...

Let's start at the mine.

Suddenly the families are rejoicing and church bells are ringing. TV and press run toward the commotion. They interview family members who tell them "they're alive!"

"How do you know? Who told you?"

"Some guy came in the church and told us."

"Who? Did you recognize him?"

"No."

Hmmmm ....

Now here's where it gets strange to me. Only the AP quotes the guv' and only Dao quotes the spokesguy for WV DMAPS. Where's the Q&A: "How do you know?" "Who told you?" "Have you seen the miners?" "When will they be coming out?" "When's the press conference?" "Is this official?" etc. etc.

That's the meta-reporting that the readers don't get.

In fact, for 3 hours there was no reporting, as you point out:

You keep reporting, adding fresh detail and correcting errors.

At the mines, three hours after the celebration, CNN got the news live - again - when a woman walked up and told Anderson Cooper the 12 were dead.
3 Hours? Where they trying to prove or disprove what they had?

If Anderson is the exemplar, the media had to be sought out. Dragged, reluctantly, back into the story - to their jobs - by a now grieving family member.

The stories were published with the fore-knowledge (that wasn't true) that all 12 miners were rescued.

Judy Miller published her stories with the fore-knowledge (from reporting as far back as 1998) that WMD would be found. She wasn't interested in disproving it. She wanted to celebrate with the officials that would be proved right ... and then weren't.

It took, what, the Kay Report?, to drag Miller back to the story. But she wasn't wrong, because her officials were wrong and that makes her accurate.

Posted by: Sisyphus at January 5, 2006 6:18 PM | Permalink

Judy Miller, like I said in my original post, wilfully disregarded controverting evidence that was available to her, which could have informed her readers immensely.

On the other hand, the worst accusation that you can sustain against James Dao is of laziness.

I do not see how both are the same.

Posted by: village idiot at January 5, 2006 6:30 PM | Permalink

vi, OK, call it a failed best try. I liked this from b!X:

Update: Also over on CNN, suddenly one of their on-the-spot reporters is recalling all of these details of things that seemed off or not right in the period after she and everyone else parroted the news of survival.

Posted by: Sisyphus at January 5, 2006 6:38 PM | Permalink

Shorter Susan Glazer...

You're still going to be subjected to the same inside the Beltway convention wisdom from tired bloviators like Broder, Hoagland, Will, and Cohen--- BUT we'll add a Peter Daou-type column TOO!

If there is one aspect of traditional newspapers I'd like to see the blogs destroy, its the "institutional op-ed columnist". Maybe they served a purpose, back in the day when nobody else had access to, and the time to read, all the major dailies, newsweeklies, and monthly publications, and distill the conventional wisdom derived from those various publications for our consumption two or three times a week.

But the Broders, Friedman's, Wills, and Brooks of the world no longer fill a function in a world where the news is a 24/7 product being consumed by the masses, and we have more choices of informed, opinionated people who aren't (at least not yet) consumed with their own sense of self-importance.

If Glazer wants to improve Outlook, dump the stable of columnists that she has now, and start looking for new voices --- people who not only think, but write well --- and don't give a damn if their opinions mean that they don't get invited to the next Georgetown cocktail-weenie festival.

Posted by: ami at January 5, 2006 6:42 PM | Permalink

I'm with Steve in one sense. The "press" part of what happened in West Virginia is of minor importance compared to the rest, and there isn't much here that's malpractice. In that sense it's of small moment.

But Steve. You are making too much of a single (true) fact: if the "announcement" of 12 men alive had been made two, three hours later, no wrong headlines would have been seen, and we wouldn't be talking about this. That's correct, but put that aside for a moment...

Here we have an event where the explanations that journalists give to themselves (what satisifes them as "the reason this happened") communicate very powerfully and intimately to the audience because the event also happened to them. They will remember it for a very long time, and talk about it. So will history, whatever that is.

First the audience got taken to miracle land. Then the audience learned it was all wrong, and the men were dead. So when journalists explain how the news was made, how it broke down, what the procedures at 2 am are, they are, in this case, also explaining a very jolting experience to the people who are supposed to trust in that experience next time the news is consulted.

It's a choice, but I think a critically important one, and it is the better part of wisdom, to speak in a moral voice about being wrong like that-- not a "shit happens" or a "gimme a break" or a "I don't see any violation of our procedures" voice.

Moral doesn't mean moralizing or sky-is-falling. A moral voice need not blow the events out of proportion, either. It not only accepts that the story was wrong but that a wrong was done. “The paper is responsible for everything in the paper" would be speaking in a moral voice, in my sense of it.

The header to this post tries, in fact, to "shrink" the event. I'm not making a scandal, I am focusing a lens by looking at the explanations that were offered by American editors.

Explaining what happened, some editors primarily addressed themselves to people's experience (this, I've said, forces them to speak in a moral voice) while others talked of professional standards, rituals and routines. They were treating the journalist's experience as primary. But under conditions of such intimacy ("we lived the wrong information you gave us...") that discourse is not up to its task. This, then, is how the post tells wrong from right.

Not a big scandal, or the "top" story. Nor is it a small event, just the music of chance absurdly amplified. This one happens to lie very near the center of the trust transaction in journalism, and so one is foolish to be its minimizer.

Posted by: Jay Rosen at January 5, 2006 7:22 PM | Permalink

Jay Rosen,

What about:

I believe Andrew Heyward was onto this, and that's why he agreed to write his PressThink post. His solution is the wise one: reduce the harm from each error and each slippage from the objective news ideal by reducing the majesty of your claim to know.
Does that play a role here as well? Not just reactive damage control with a moral voice, but proactive damage control with a humble one.

Posted by: Sisyphus at January 5, 2006 7:38 PM | Permalink

"You're dealing with press hate here, Steve and Dan. (Hatred of, that is) Expecting it to be logical--or proving it isn't--are both dubious comment acts." -- Jay.

Hmm.
Maybe Aubrey could start a blog called Press Hate, instead of Press Think. I'm sure Abigail Screecher would sign up as a charter member. Tim too, for sure. Jason, well, that's a given. Hell, even the late, lamented Kilgore Trout might come out of retirement for an opportunity like that.

This would be good. It might bleed off the moonbats from Press Think.

The first thing I would hope for from Press Hate is evidence for Richard's bald assertion that readers of the Dallas Morning News do not trust Dave McLemore. (It can't be anyone else who doesn't trust him, since in fact it is the the Dallas Morning News that McLemore works for, not CNN or the New York Times or anyone else.)

That one -- McLemore = not to be trusted -- was certainly an eye-opener for me.
Betcha it's news to his editors, too, who seem to be in the habit of choosing him when they have a big story like Katrina hitting New Orleans to cover.

Posted by: Steve Lovelady at January 5, 2006 7:41 PM | Permalink

Well, I think I'll just go outside for a breath of fresh air...

Posted by: Sisyphus at January 5, 2006 7:52 PM | Permalink

Ami said:

If there is one aspect of traditional newspapers I'd like to see the blogs destroy, its the "institutional op-ed columnist".

You are in luck. The institutional op-ed columnist looks to be the most likely first-casualty of the blogs. The op-eds, because of some phantom code of civility that newspapers still try to abide by, are unable to provide the red meat that the majority of blog readers are after these days. So the choices are: 1) to take the path of a Mr. Limbaugh, or 2) to find something more worthwhile to do. To the extent that some of them are willing to choose 1, they will find the blog a less restrictive platform (not to be burdened with fact-checking has got to be a very liberating experience).

So my sense is that we will see some of these pundits get out of journalism (there are a few spots available at the various think-tanks for the fleet-footed) and the others will either set up their own blogs, or be drawn to an existing one that caters to their kind of groupthink.

Posted by: village idiot at January 5, 2006 7:54 PM | Permalink

Jay, I agree.
If you doubt it, see Beckerman's second piece, on CJR Daily today.
I'm just bemused by armchair critics (and I don't mean you, I mean the shoot-from-the-hip artists that predominate in this thread) presuming to judge reporters poking around the dark hills of western Pennsylvania at 3 o'clock in the morning trying to get to the bottom of a story that has gone terribly wrong.
Comparing James Dao to Judy Miller is preposterous; Dao wrote an admirably qualified, carefully hedged story on deadline -- and he came back 18 hours later with the best explanation I have seen yet about how the families, the reporters and the rest of us were duped.

Posted by: Steve Lovelady at January 5, 2006 7:59 PM | Permalink

I have no idea whether Dave's readers trust him. Maybe they want the Victoria's Secrets ads, or the betting line for the dog races someplace.

I have no idea.

My point is that journalists telling other journalists that they didn't screw up that badly isn't likely to impress readers who saw them screw up.

Is this such a difficult concept?

I will say, as a matter of full disclosure, that a reporter screwed up through the j-school issue of incompetence and laziness and made my daughter look foolish regarding a serious issue of public health in a report that went on to AP. There was no correction, but there was a rowback much later which corrected very little--as is the goal of a rowback.

Now, is there a codicil to the First Amendment that says I have to bend over and say, "Thank you sir. Please do it again. I really don't mind. In fact, it never happened."

Get back to me when you find it.

Posted by: Richard Aubrey at January 5, 2006 8:26 PM | Permalink

Okay, so it's press hate-- with an explanation.

B!x: your piece is good.

Sisyphus: I would say yes, to your question. CNN could have done itself a favor by asking itself: what do we not know? and emphasizing--even if it's just in the control room--how blind its reporters actually were.

Posted by: Jay Rosen at January 5, 2006 8:30 PM | Permalink

Jay and Company,
I think there is a deeper question of news judgement we should be asking today, previewed by Abigail's breathless dismissal of the issue above:

As the defenders of the current regime love to point out, why try to put the media in charge of policy issues when we have elected officials carrying responsibility for those policy areas? Surely part of the news on this story is whether or not the officials we have elected, and the people our elected officials have (often dubiously) appointed, have been doing the job they were elected to do.

How many major American papers reported the story of coal mining safety regulation today as context or even potentially direct cause of the deaths? Could responsible journalism actually avoid raising the issue of what caused the deaths when they may very well have been entirely preventable?

NY Times: Company Owner Says Cost-cutting Didn't Lead to Mine Explosion

Wa Po: Mine Safety.

Q and A on general conditions of coal mining with no specific information on the company, mine, and administration in question.

Chicago Tribune: Nothing concerning the mining fatality story on the website that I can find.

L.A. Times: Ill-fated Miners Fought to Survive After Explosion

Discusses forthcoming government investigations of the issue.

Democracy Now!:

Were today's deaths of the 12 coal miners preventable?

Last year, the U.S. Mine Safety and Health Administration filed 200 alleged violations against the Sago mine. 46 citations were issued in the past three months - 18 of them were considered "serious and substantial...Sago mine was forced to suspend operations 16 times in 2005 after failing to comply with safety rules. The violations found at Sago included mine roofs that collapsed without warning, faulty tunnel supports and a dangerous build-up of flammable coal dust. But the fines that the company were required to pay were extremely low, most of them $250 or $60 dollars. Government documents also show a high rate of accidents at Sago. 42 workers and contractors have been injured in accidents since 2000 and the average number of working days lost because of accidents in the past five years was nearly double the national average for underground coal mines.

What do we think of these respective treatments as examples of news judgment and editorial decision-making?

The standard human interest approach (12 Miners Die in Accident, How Sad) actively erases obvious and newsworthy issues we can actually do something about as a democratic society.

Alternative, non-human interest directed news questions we could ask about the mining deaths last night and today include:

How seriously has the US coal mining industry been taking safety issues and how has government oversight under the Bush administration been performing in upholding previously designed strategies that have been proven successful in the past for preventing such deaths? Were the companies and the Bush admininistration doing everything they could, everything they reasonably should have, or not? Were private corporations recklessly endangering lives or not? Were elected officials charged with supervising working conditions doing their job or not? Are the laws that define their job adequate or not?

This issue calls for more reporting but so far it looks like we have at least three basic narrative options newspapers could choose to go with:

Possible narrative number one: not only has the coal mining industry and the company in question not done everything it could, or even what it could be reasonably expected to do, it was probably an active cause of the deaths. The company was cited for dozens of safety violations that they never bothered to fix over a period of years. If their negligence is proven to be a direct cause of the miners' deaths, a corporation that kills people should be held accountable. How many newspapers are asking AND REPORTING ON this question? The corruption of the coal mining industry in itself is a failing of contemporary American morality that considers profits more important than lives.

Possible narrative number two: Some enforcement of safety regulations on coal mining has continued under the Bush administration, but the regulations as they stand now are nowhere near adequate. We need new and better laws that make worker safety a higher priority.

Possible narrative number three:
Under the Bush administration, not only have state regulators not done everything they could, or everything they could reasonably be expected to do to prevent such disasters, they have repeatedly reduced funding for inspections, actively obstructed legally required citations and working condition improvements, and actively persecuted people trying to force them to take coal mining safety inspection responsibilities seriously. After the responsibility of the coal mining corporation that has blood on its hands for the deaths their active negligence over a period of years made more likely than not, the responsiblity of the officials we elected to oversee this area of working life actively obstructed enforcing safety protocols that might well have avoided today's deaths. Voters will need to know how actively the Bush administration has obstructed enforcement of the laws it is obligated to enforce and uphold so they can make an informed decision in 1996 and 1998.

(Of course it is possible many people voted for the Bush administration precisely so they would gut and obstruct labor safety enforcement. It is even possible that any such action that didn't bother to change the laws they are legally required to enforce under current law would be an impeachable offense. That would be a different post and a somewhat different topic.)

Posted by: Mark Anderson at January 5, 2006 9:13 PM | Permalink

Dave .... The question is how ... you're going to convince readers to trust you. You can nitpick me all you want. Think that will convince readers to trust you?
-- Richard Aubrey at January 5, 2006 06:02 PM

I have no idea whether Dave's readers trust him.
-- Richard Aubrey at January 5, 2006 08:26 PM

Well, that's a little bit of progress. It seems McLemore is temporarily off the hook.
Hang in there, Dave.

Posted by: Steve Lovelady at January 5, 2006 9:13 PM | Permalink

Well, I think I'll just go outside for a breath of fresh air...
Posted by: Sisyphus at January 5, 2006 07:52 PM

Tim --
Did it work ?
I certainly hope so.

Steve

Posted by: Steve Lovelady at January 5, 2006 9:28 PM | Permalink

Time Warp:
I'm pretty sure the next elections are actually in 2006 and 2008 rather than 1996 and 1998. My apologies.

Posted by: Mark Anderson at January 5, 2006 9:33 PM | Permalink

Steve,

Felt good.

To be clear, I wasn't trying to compare Miller and Dao. I was trying to compare Miller and the editors in Jay's essay that got the "Wrong:" category.

I probably should have made that clear to vi and stayed closer to that track.

I don't like being called a press hater or bias ranter. It happens sometimes.

I do expect that Jay will let me know if I cross that line. Otherwise, my interest is contributing to PressThink, not detracting from it, and learning while I'm here.

Learning. That's what makes PressThink special in my view.

Posted by: Sisyphus at January 5, 2006 9:44 PM | Permalink

really, tim, do you work hard at turning everything into black/white simplicities? Or it just an art?

On the CNN tape I watched, people ran up to the reporters, screaming, 'they're alive. Twelve are alive." When the reporters asked how they knew, they were told a 'company guy' told them at the church.

This was literally two minutes before 12 in West Virginia. By deadline a few minutes later, print and tv reporters were able to quote, by name, state officials who confirmed the 'miracle.'

What they did for every minute of nearly the next three hours, I can't say. Check notes. Confer with editors about the folo up. call home. get a drink. All of the above.

But at some point, about three hours later, the company men came out, went public and said 12 were dead. Which prompted another round of reporting, trying to get the updated info in the few papers that hadn''t run off the presses.

What was Anderson Cooper doing three hours after the news broke? As best I could tell, he was doing what Anderson Cooper does: emoting and rambling on about the joy of the moment. Which is when the woman walked up.

Who said Cooper was an exemplar? Or that the media had to be 'dragged, reluctantly, back into the story? That's your creation, Tim, sorely at odds with the facts. Your choice, I suppose.

But this - "The stories were published with the fore-knowledge (that wasn't true) that all 12 miners were rescued." I'm not sure I understand. Are you saying the reporters had foreknowledge the story wasn't true? I hope not.

The foreknowledge was that they were alive. It sadly turned out to be false because the people with the knowledge, the mine execs, refuseds to come forward and tell the families or the media.

As for trust and my relative value, steve, I'd say I'm always going to run a distant third behind the Cowboy scores and the comics. Humility goes with working on a product that lines recycling bin the next day.

Posted by: Dave McLemore at January 5, 2006 9:53 PM | Permalink

OK, I think I need that fresh air, now.

Posted by: Dave McLemore at January 5, 2006 10:03 PM | Permalink

really, tim, do you work hard at turning everything into black/white simplicities? Or it just an art?

Let's call it a gift. Althought black/white simplicities is your creation, not mine.

By deadline a few minutes later, print and tv reporters were able to quote, by name, state officials who confirmed the 'miracle.'

Here's Dao:

Within minutes, the church bell began ringing, and town members flocked to the church to join the celebration. Gov. Joe Manchin III, who was in the church, was swept up in the wave of euphoria.

"I wanted to believe," Mr. Manchin said in a news conference Wednesday morning. He left the church to go to the command post to confirm the news. As he was leaving the church, someone asked him whether the report was true. He replied, "Miracles do happen."

That comment was taken by some residents and reporters as confirmation that the miners had survived. But Mr. Manchin said he had not meant to give that impression.
Interestingly, no mention of Joe Thornton. He's probably not talking.

Who said Cooper was an exemplar?

Uh, you?

Are you saying the reporters had foreknowledge the story wasn't true?

No, I'm saying that at midnight the presses ran with a story that would be true (but then wasn't), rather than a story that reflected what little they knew to be true.

Posted by: Sisyphus at January 5, 2006 10:09 PM | Permalink

OK. that clarifies things a little.

But Tim, my reference to Anderson was, at best, an example to make a point. I decidedly do not see him as an exemplar, i.e., one that is worthy of imitation.

Posted by: Dave McLemore at January 5, 2006 10:45 PM | Permalink

Tim, I don't consider you a press hater.

Joe Strupp and Greg Mitchell in Editor & Publisher:
Serious Questions on Sourcing in Mine 'Rescue' Story Remain.

Revealing.

Posted by: Jay Rosen at January 5, 2006 10:50 PM | Permalink

You can call me a big meanie, or whatever you wish.
You can spend even more time talking about reasons.

There is very little--perhaps none--attention paid to the question of what does this mean in terms of public regard for the media.

IMO, this is the question. It is not answered by snarking at me, or swapping reasons that not verifying is just dandy.

However, if the question makes you uncomfortable, as it should, you can distract yourselves by railing at the lower orders who don't understand your business.

It would be one thing if it were only one thing.
I don't have to line up the previous Big Things for you. Do I?
Is the cumulative effect additive, multiplicative (I believe I just made that word up) or exponential?
Or would you like to make the case that there is no cumulative effect?

Posted by: Richard Aubrey at January 5, 2006 11:30 PM | Permalink

This is the most pointless thread I've seen in what has become, sadly, a pointless Web site, wallowing in -- uh, I can't even describe it.

Y'all have fun now.

Posted by: Dexter Westbrook at January 6, 2006 12:21 AM | Permalink

Jumping here late ... I'm with Steve with this comment issue. Many blogs are echo chambers.
Every post has this comment: Thank so much for [insert blogger] The news is confusing, it's so great that [blogger] helps me understand yada yada yada. The MSM sucks, cocktail weenies.
Then the blogger will go into the comment section with: We have the best comment section. I get to test out great ideas. The MSM sucks, cocktail weenies.
Translation: I love you because we think the same way, hugs and kisses!
This is not a dig at Jay and Pressthink.

Posted by: bush's jaw at January 6, 2006 12:26 AM | Permalink

Dan,

1. Enthusiasm; 2. Disillusionment; 3. The Search for the Guilty; 4. The Punishment of the Innocent; and 5. Praise and Honors for the Non-Participants.

I have the same list for IS projects except I insert between 2 and 3 a 'Panic" phase. This is the phase where you realize that everything cannot get done in the timeframe required and decisions have to be made. These are usually the decisions everyone second guesses later.

You are right it works everywhere. This event is a good example where the media did its best under extreme time contraints. It is in the final 4 phases that many of us are concerned about, and where the real damage is done.

Posted by: Tim at January 6, 2006 9:23 AM | Permalink

Re, Mark Anderson's "possible narratives:"

Here's a fourth "possible narrative."

Someone over at the New York Times joins those of us in the "reality-based community" and actually DOES THEIR JOB and looks up the numbers of mine fatalities nationwide compared to those numbers over the last decade, and provides a sober analysis of the trends:

Number of mine deaths per year:

1995: 47
1996: 38
1997: 30
1998: 29
1999: 34
2000: 38
2001: 42
2002: 27
2003: 29
2004: 28
2005: 22

http://www.msha.gov/fatals/fabc.htm

So here's the REAL narrative: The numbers show pretty clearly that mine fatalities actually declined consistently and substantially after the Bush Administration took over federal mine enforcement. (The New York Times has soiled itself once again.)

What's distressing - or OUGHT to be distressing - is that your own set of assumptions had blinded you to the possibility that the Bush Administration had actually been effective in reducing the number of mine fatalities.

And this is how media bias really works. It's not a conscious thing. The reporter, who lives in an echo chamber of like-minded people who share the same basic assumptions he does, starts with a basic meta-narrative: The Bush Administration is pro-business. Therefore the Bush Administration doesn't care about workers. And then he writes the story based on those basic assumptions.

Since the editor lives in the same echo chamber, it never even occurs to the editor to consider whether those assumptions are actually warranted. So it passes three or four rounds of editors and similarly like-minded fact checkers. And because of the lack of diversity of intellect at the Times, their cogitively inbred staff soils itself again, blaming the Bush Administration for compromising mine safety by appointing people from the mine industry to the Mine Safety Administration (As opposed to, say, the Clinton Administration's enlightened system of appointing trial lawyers or people from some other randomly selected industry to oversee safety in an industry they don't understand.

And you fell into the same trap.

Posted by: Jason Van Steenwyk at January 6, 2006 9:57 AM | Permalink

There is now a part II to this post, based on this comment on mine. To which Lovelady said: "Jay, I agree. If you doubt it, see Beckerman's second piece, on CJR Daily today."

The Beckerman piece makes a similar argument to my post (except that he singled out Len Downie, and deservedly so.) But I could have sworn, Steve, that you said a while back in this thread that you didn't see why this event was post-worthy at PressThink. I was trying to explain why it was.

Meanwhile, Beckerman might have included the words of Anderson Cooper at CNN: "For those of us in the media, I'm not sure what we could have done to keep this news from spreading like it did. When you have the governor of the state giving you the thumbs-up, a congresswoman talking about this on air, hundreds of relatives and family members jubilant, some of who received calls from mining officials, it's tough to ignore what they're saying."

Posted by: Jay Rosen at January 6, 2006 10:03 AM | Permalink

There is very little--perhaps none--attention paid to the question of what does this mean in terms of public regard for the media.
Richard and I obviously disagree on fundamental points, but on a practical level this is clearly an important question.

I'm not arguing against his question, but against simple conclusions (You got this wrong = you're irresponsible and stupid) and simple solutions (Don't report until you "know all the facts") to incredibly complex problems.

I'm still not sure what Jay's "moral voice" idea means or how it would work out in practical terms. I do know that I skim over variations on “The paper is responsible for everything in the paper" statement, because it's often just a rheorical device like politicians saying "I take responsibility" when the clear message of their speech is "but it's not my fault."

I think the long-term answer to trust is to try to say what you really think (easier than it sounds), and I think what most of us in the business really think about this event boils down to something like:

"We feel horrible about it; the system we all operate under right now makes moments like this inevitable; we're not capable of talking about that complexity candidly because we think our critics (not to mention our competing media and our in-house rivals) will take such statements out of context and use them against us; so let's make some gestures that will control the damage to our reputation and try to move on."

That's damage-control-think, not get-to-the-root-of-the-problem-think. And the root of the problem is that too many of the people making decisions at news organizations don't want to think about the implications of instant global mass-broadcast-networked, 24-hour media. They think it's all egghead bullshit. Executives want practical answers, spreadsheets. Not navel-gazing.

And they're right when they say that raising all these issues sounds like evasion. It does sound like evasion. Which is why these issues don't get discussed in public and why so many of the proposed solutions propose solving the wrong problems.

Posted by: Daniel Conover at January 6, 2006 10:06 AM | Permalink

Daniel. I would think it's practical. The question is whether the people presently paying your salaries by subscribing and putatively looking at the ads might just stop.
Sounds practical to me.
And about ninety percent of the discussion here is about something else.

Anybody got any observations on Jason's last post?
I mean, if you wanted to make up a demonstration and were allowed to assume anything you wanted, you probably wouldn't get this clear about the problem with news.

Posted by: Richard Aubrey at January 6, 2006 10:58 AM | Permalink

But I could have sworn, Steve, that you said a while back in this thread that you didn't see why this event was post-worthy at PressThink. -- Jay

I did say that, Jay.
I also said that my writers don't have to agree with me to get their work posted at CJR Daily. If the piece is reported out, and matches the tests of logic and reason, it gets printed.
If not, it doesn't.
Parroting the boss isn't part of the job description.

Posted by: Steve Lovelady at January 6, 2006 11:02 AM | Permalink

My comment would be that stories citing how many violations the W. Virgina mine had that suggest the Bush Administration has grown lax, but which don't include the facts about declining deaths would be incomplete and a critic like Jason would have a legitimate beef about the missing information. And stories that noted the decline in fatalities from 2000 that didn't note there was decline from 95 to 2000, as well, would also be incomplete.

Posted by: Jay Rosen at January 6, 2006 11:14 AM | Permalink


1. Enthusiasm;
2. Panic;
3.Disillusionment;
4. The Search for the Guilty;
5. The Punishment of the Innocent; and ...
5. Praise and Honors for the Non-Participants.

That's a great list, Tim. And uncannily accurate.

Posted by: Steve Lovelady at January 6, 2006 11:24 AM | Permalink

Ref. Mine citations:

When I was in the Army, one of the thorns in the commander's side was the Command Maintenance Management Inspection, the moronic CMMI.

Cites were divided into two kinds, major and minor. Major would be...this truck doesn't run. Minor would be--this truck's canvas has a rip.
Perhaps Jason, having been around the game long after I grew out of my greens, can double check me on this. Three minors were, for purposes of the inspection, the same as a major. So a truck with a rip, a screwdriver missing from the repair kit, and a cracked windshield qualified as a truck that wouldn't run. On the other hand, a truck which is represented by parts spread all over the motor pool floor and with the motor back in rear echelon maintenance qualified as a runner if all the parts were there and the receipts for stuff sent out--or the requests for stuff needed--were in order.
Obviously, the connection between CMMI and practical reality was vague. It did have its purposes, which are not germane here.
The point is that anybody who knows about inspections and cites knows that raw numbers don't tell you anything--if you're lucky--and will probably mislead you if you're not.
And the CMMI is not the only kind of inspection which has these kinds of characteristics.
There are requirements from DOL that employers post various employee rights and OSHA does the same. Lack of a sheet of paper on the breakroom bulletin board could get the employer a cite. So could a ten-ton press whose safety interlocks have been disabled.
As a practical matter, one workplace is more dangerous than the other but you wouldn't know it by counting cites.

While the partisan value of the cite total at this mine is obvious, the actual information is not.

It remains to be seen--snork--how it will be reported.

Posted by: RIchard Aubrey at January 6, 2006 11:31 AM | Permalink

Steve you have a typo, Panic comes after Disillusionment ;).

Posted by: Tim at January 6, 2006 11:32 AM | Permalink

Off topic, but Powerline is noting that it is, indeed, a federal crime simply to publish classified information related to US signal intelligence activities.

I had alluded to this in referring to White's separate opinion in the Pentagon Papers case, in noting that White said the government could bring a criminal case against the NY Times for possession of classified documents. I hadn't noticed that it was a crime to publish, even without unauthorized possession of documents.

That would explain why the NY Times has clammed up - the Times itself violated the law.

Posted by: Jason Van Steenwyk at January 6, 2006 11:46 AM | Permalink

Steve,

Saying I'm a press hater is like saying someone who is trying, unsuccessfully, to get a veterinarian to cure his pet's ringworm is a dog hater.

Posted by: Jason Van Steenwyk at January 6, 2006 11:49 AM | Permalink

First of all, if American corporations actually took care to protect their workers, there would be no need for any US administration to regulate worker safety. Let's not forget to put the primary blame where it belongs: on corporations that recklessly endanger their employees.

For the NYTimes or Jason Van Steenwyk to actually arrive at persuasive conclusions regarding the government's role in this story, they would have to take at least two more steps:

1) Translate the number of injured miners into a percentage of the mining work force. Fewer injuries in a work force that is much smaller is not necessarily an improvement in safety standards. It can easily be the reverse.

2) Account for administration resolve in enforcing the law. It is entirely possible that either the Clinton or the Bush administrations were falling down on enforcement but the corporate sector was doing better, or sheer chance happened to fall in one direction for a limited period of time. Variation within a very small range is not indicative of much.

The Democracy Now story yesterday included the firsthand account of a man who worked for FMSHA who was investigating a mining disaster that occurred during the late Clinton administration who had political appointees of the Bush administration actively obstruct his work when they took office and demand that ongoing investigations of labor law violations be halted, that labor law not be enforced, and a report exonerating the corporation in question be written in administration enforced ignorance of the facts.

On top of that, Bush's FMSHA changed government policy from one of issuing citations and demanding compliance as the law requires, to one of passively requesting corporate compliance and refusing to use the legal authority already at their disposal to bring about compliance.

These last two points empirically establish FMSHA's active opposition to enforcing the laws on the books under the Bush administration.

How should we describe attempts to give an administration that actively opposes labor safety enforcement credit for successful safety regulation? Truthful is not the first word that springs to my mind. Reliably contributing to my safety in the workplace would not be near the top of the list. Actively helping the Bush administration endanger Americans would come closer to the evidence at hand.

Numerical trends in fatalities in a shrinking work force are irrelevant to the fact that we have first person testimony establishing the Bush administration's active opposition to enforcing current mine safety laws and regulations. Jason Van Steenwyk's lack of interest in this aspect of the case suggests a lack of interest in what is actually happening.

A few days ago, a prominent media figure was suggesting that given how many more employees than managers there are in the American newspaper marketplace, perhaps major American papers could improve their falling circulation by running regular labor sections in their newspapers to help balance the predictably management-oriented coverage they regularly run in the business sections. That would go a long way toward balancing out the egregiously pro-management coverage our current press models leave us with. In that case, celebrations of lower inflation on the business page would be balanced out by lamentations stagnant wages and increased health insurance co-pays, celebrations of increased business profitability over the last twenty years would be balanced out by investigations into where those profits are going and why that is a good thing given that they clearly have no connection whatever to the standard of living of most Americans.

Posted by: Mark Anderson at January 6, 2006 12:15 PM | Permalink

To me, there are two separate issues:

1) The initial reporting that the miners were alive. I don't really fault any of the major media for reporting it -- they did have "reliable" sources who apparently cofirmed the reports (although the Governor is now saying that his "confirmation was "Miracles do happen", and trying to cast it as not a confirmation), the bells were ringing, people were celebrating, and no one was questioning anything.

2) The failure of the media to recognise that there was something wrong for three hours is a different kettle of fish. Either the reporters weren't asking the questions that one would ordinarily ask in this kind of situation, or they weren't "putting the pieces together" as the hours passed and the expected answers weren't provided.

***************

on another note, I found Cooper's excuses distressingly disingenuous, especially this one

Everyone we talked to last night and early this morning, we quizzed them. Who did you hear this from? Where were you?

Cooper wasn't asking these questions to verify the sourcing of the report -- he was asking these questions for their "human drama narrative" value. (i.e. the facts had been established, and Cooper was going for the "story" of how people reacted to the facts, like someone asking the question "Where were you on V-E day? How did you hear about it? How did you feel?")

Bring back Aaron Brown!

Posted by: ami at January 6, 2006 12:20 PM | Permalink

Those folks at Powerline, they are losing their touch. They used to be a lot quicker;-)

Posted by: village idiot at January 6, 2006 12:22 PM | Permalink

Good piece, Jay. I wrote up this column for BlogCritics on how I expect - rightlyit turns out - people would say this was the media's error when I think blame falls with the coal mining company being slow to replace bad info with right info.

Posted by: Scott Butki at January 6, 2006 12:31 PM | Permalink

people would say this was the media's error when I think blame falls with the coal mining company being slow to replace bad info with right info.

Scott, media critics are rightfully examining what the media did, and did not do, in reporting a false story as true for three full hours. There is no disagreement (as far as I know) that the mining company failed, and failed miserably, to do what it should have done. But many of us think that this was a story about "the dog that didn't bark", i.e. that the absense of anything coming from the company to cofirm the story for hours was significant in and of itself, and was something that a "good reporter" would have caught.


Posted by: ami at January 6, 2006 12:49 PM | Permalink

Ami has identified a most unfortunate trope in current television journalism.

"How do you feel about this" does not rank as the final follow-up question after all the who-what-when-whys... have been successfully accounted for.

Catch any of the television morning programs and you will see the search for an emotional response rise to the top of the pecking order. Under this system of journalism, a successful interview is one that elicits emotional affect--preferably tears--not information.

Richard Aubrey concentrates his energy worrying about the lack of veracity in the information he sees in newscasts. I think Ami's criticism is more to the point--facts are devalued at the expense of emotions, not at the expense of falsehoods.

It is Katie Couric's supreme skill at human interest reporting--which reached its peak in her emotional interviews in the wake of the Columbine HS shooting--that underlies the unease among lovers of serious journalism about the possibility of her taking the anchor's chair at the CBS Evening News. It is not that she is not up to the task of hard-news journalism, it is that she is so adept at the emotional journalism too.

Posted by: Andrew Tyndall at January 6, 2006 12:50 PM | Permalink

There was a thread of a part of this story that was discussed briefly but not followed up when Jay mentioned that the "story had moved to the church" according to the cable guys and national print people.

Why was cable news in West Viriginia at all? Why was this a "national" story? Why was this breaking news at 12 midnight when realistically its a sad (or happy) story that mostly effects a local community? Why did Anderson Cooper have to be in W. Virginia to report on this story? Why did CNN have to go live with their information?

Maybe I'm lapsing into my Advanced Communication theory McCombs & Shaw studies about Agenda-setting, but seriously...why do *I* a non-coal miner, a non-West Viginian care about 13 miners trapped in a mine? What is the national angle on this story? Of course I care now because we have Anderson Cooper and CNN turning this into a reality-tv soap opera. "media may not be successful... in telling people what to think, but it stunningly successful in telling people what to think about." So the cable news is telling me, at midnight YOU REALLY NEED TO WORRY ABOUT THESE MINERS. THIS IS GOOD DRAMA HERE. So now here I am, worrying about them. Worrying about their fates.

I do wonder if their was national interest in the story due to residual memory about another trapped-miners-found-alive in Pennsylvania from last year. None of the West Virginia stories reference that incident directly, but I can't help but wonder if the shadow of that happy story is the root cause why there was a media blitz in W. Virginia.

Isn't there some kind of joke about organizations that have a speculatur fuck-up but then say their system worked perfectly...so the fuck-up really mustn't have happened?

There's a echo of New Orleans reporting problems ("rapes...robberies...snipers shooting at helicopters") that is the same problem that happened in W. Virginia. The difference between New Orleans and W. Virginia is that W. Virginia's mistakes were corrected quickly because they were obvious. New Orleans' reporting mistakes probably did cause some real world delays in aid, lasting impressions about black people and chaos, and probably contributed to what happened with the city of Gretna not wanting anyone to cross their bridge.

Posted by: catrina at January 6, 2006 12:52 PM | Permalink

Steve,
Saying I'm a press hater is like saying someone who is trying, unsuccessfully, to get a veterinarian to cure his pet's ringworm is a dog hater.
Posted by: Jason Van Steenwyk

I can't take credit for the phrase "Press Hate," Jayson. It was coined by Jay to admonish Dan and I for fruitlessly trying to reason with Richard -- I just happily appropriated it.
As for your touching concern for your pet, that's the fastest about-face I've seen since basic training in 1967.
I could have sworn that the dog has spent most of this thread getting kicked across the room by his "owner" instead of wrestling with the travails of ringworm.
Alas, in this case there's no veterinarian to report pet abuse to the authorities.
Poor Fido, he's on his own, in a locked room.

Posted by: Steve Lovelady at January 6, 2006 1:02 PM | Permalink

Deadlines are a key part of any excuse.

“At some point, you’ve got to print a paper,” he said. “I don’t know what else you can do.”

Well, I think he DOES know what else you can do, and I think it will happen soon. We will stop printing papers.

Picking an arbitrary point in the news cycle to call everything to a halt, and going through the expensive, cumbersome process of delivering a physical "snapshot" of the day's news will soon seem unreasonable and, more important, unprofitable.

Posted by: Greg at January 6, 2006 1:22 PM | Permalink

apropos of nothing...

Kos is trying to "retire" the term MSM, and replace it with "traditional media"...

key points:

Kos thinks that the term MSM marginalizes bloggers like himself, who are more widely read than all but four news dailies (I'm assuming he is referring to the "dead tree" circulation numbers)

He sees MSM as having "negative connotations and "traditional media" as being "politically neutral.

PS... just bringing this to people's attention, especially those in Jay's audience among the mainstr...uh, traditional media who might not otherwise find out right away. Lets not discuss this hear, because its off topic -- If Jay thinks its worth discussing, he can always make it a thread topic, and its his blog!

Posted by: ami at January 6, 2006 1:42 PM | Permalink

The US Department of Justice filed an injunction against the New York Times to prevent it from continuing to publish the Pentagon Papers series. The Times ultimately prevailed after several rounds of judicial proceedings. It was established that the purposes of truth and democracy served by their exposure of government betrayal of the American people outweighed the significance of violating anti-democratic security state laws in a way that did not endanger the country. This is how the attempted injunction against the New York Times to cease publication of the Pentagon Papers went down legally:

Anthony Lewis,
Review of Inside the Pentagon Papers

The courts were another institution changed by the Pentagon Papers. Judges tend to defer to executive officials on issues of national security, explaining that they themselves lack necessary expertise. But here, in a case involving thousands of pages of top secret documents, they said no to hyperbolic government claims of damage that would be done if the newspapers were allowed to go on publishing— soldiers' lives lost, alliances damaged. The government's request for an injunction against publication was turned down by a federal trial judge in New York, by a trial judge and the Court of Appeals in Washington in the Washington Post case, and finally by the Supreme Court. Floyd Abrams, one of the assisting lawyers who went on from the Times case to become a leading First Amendment lawyer, has said that "the enduring lesson of the Pentagon Papers case...is the need for the greatest caution and dubiety by the judiciary in accepting representations by the government as to the likelihood of harm."...The Supreme Court decided the cases on June 30: just fifteen days after the litigation began in Judge Gurfein's courtroom. It was not, as often assumed, a clear victory for the First Amendment. Justices Hugo L. Black and William O. Douglas took a seemingly absolute view that the First Amendment bars injunctions against the press. Justice William J. Brennan Jr. said only proof that publication "must inevitably, directly and immediately" have disastrous consequences could justify even an interim restraining order. Justice Thurgood Marshall agreed with Bickel that there was no statute authorizing this kind of injunction and said it was up to Congress, not the courts, to decide whether there should be one. That was four votes for the newspapers. Justices Stewart and Byron White said they were convinced that some items in the Pentagon Papers raised the possibility of danger to the national security. But the First Amendment had been interpreted to disfavor prior restraints—injunctions —and there was no showing here, as Justice Stewart put it, of likely "direct, immediate, and irreparable damage to our nation or its people." Justice White added that a criminal prosecution would face a less demanding constitutional test—virtually inviting one, to the distress of the newspapers. The importance of the 6-to-3 vote for the newspapers, for all its diverse bases, is clear if one considers what a Supreme Court judgment enjoining further publication would have done to judicial and press attitudes in the following years.

Whistle-blowing statutes were Congress' attempt to insure that defending democracy from state bureaucratic privilege wouldn't necessarily cost good citizens their jobs or millions of dollars in legal fees. The Bush administration has argued against whistle-blowers' rights before the US Supreme Court. (http://www.whistleblowers.org/) The Bush administration wants defense of democracy against state and corporate bureaucratic privilege to invariably cost good citizens their jobs and millions of dollars in legal fees.

If defending the directives of our anti-democratic security state (and the privilege of information known only to state bureaucrats for decades) is our only and ultimate standard of justice, the US is in trouble and the constitution is reduced to a crumbly, old piece of toilet paper. A Roberts/Alito/Scalia Supreme Court would make such a scenario a near certainty.

Can any defenders of the Bush/Yoo security monarchy answer Atrios' question regarding how exposing that Bush has been wire-tapping illegally rather than legally endangers US security? Or my question about what extra level of security dictatorial power brings with it aside from security against democratic oversight of the executive branch? It's not exactly a news flash that the US government would be trying to keep terror suspects under surveillance.

Just as active fear-mongering is not a sign of strength and courage, defense of dictatorial power is not a defense of democracy or constitutional rights. PressThink that doesn't understand that distinction fails democracy and its readers.

Posted by: Mark Anderson at January 6, 2006 2:04 PM | Permalink

Steve,

To carry the analogy you misread even further, the room in which Fido is locked is too often a hall of mirrors - an echo chamber - and poor ringworm-ridden Fido, despite the physical evidence of big worm-infested turd (Sago) after turd (Katrina) after turd (Jayson Blair) after turd (Rathergate) after turd (The noncoverage of Air America's scandals) after turd (Misrepresenting Corporal Starr) after turd (Murtha's a hawk?) after turd (Every reference to terrorists as "rebels") after turd (There were no WMDs in Iraq) after turd (The Sixteen Words) after turd (There are 300,000 homeless veterans living on the streets!) after turd (every "top safe stocks/funds you can buy this year" magazine story ever published) after worm-infested Dewey Defeats Truman turd, poor Fido still has no idea he's even sick.

He thinks worms in turds are "part of the process."

Posted by: Jason Van Steenwyk at January 6, 2006 2:05 PM | Permalink

Wow Jay, the Washingtonpost.com people didn't even allow you to "sign off" personally and say "thanks this was wonderful, good questions, etc."

Brrrr...cold.

Posted by: catrina at January 6, 2006 2:23 PM | Permalink

the problem with Jason's "dog locked in a room" analogy is that people like me could site even more "turds" showing "bad reporting" that was biased toward the Bush administration....

....and all we would really wind up with is a room full of crap in which the dog has suffocated.

Posted by: ami at January 6, 2006 2:26 PM | Permalink

Jason,

By pointing out every mistake the press has made since the beginning of time you are making the same mistake you are accusing the press of making.

The constant harping of one side of the issue is having an effect of others perception of your intent. I am not saying that you are not trying to make the press better, I am saying that you seem to be a "press hater" in your selection of examples. I could accuse the "press" of the same thing in their selection of issues and examples.

In both cases I want to point out your effect on others, not your actions.

Dan had it right when he worried that the explanations that the press has about the miners situation sounded like excuses. Jason your diatribe sounds like "press hating" whether you mean it or not.

Posted by: Tim at January 6, 2006 2:26 PM | Permalink

hey, ami, I beat Kos to that punch by nearly a year.
And my definitions are even beter than his (he said, modestly.)
(Hint: In my definition, MSM includes Jason, Richrd, et. al.
It does not include the New York Times or Washington Post, which are clearly outsiders staring in. )

http://www.cjrdaily.org/behind_the_news/a_cjr_daily_glossary.php

Posted by: Steve Lovelady at January 6, 2006 2:28 PM | Permalink

Actually, Tim, it's not since the beginning of time. It's in the last couple of years. That boils down the stew considerably.
And the "room" wasn't Jason's idea.

As I say, total up the turds Jason mentioned and then wonder what the public thinks.

On account of I don't see much on this subject, let me try again.

You--journo, whomever you are--overhear a knuckle-dragging subhuman, otherwise known as a human being who does not have a j degree, who says, apropos of the mine disaster,"The effers got it wrong!!!"
You then repeat all the arguments made on this thread and all the arguments referred to on this thread.
In your estimation, would the other party be mollified?

Posted by: Richard Aubrey at January 6, 2006 2:56 PM | Permalink

With reluctance, I wade into this ....

Jason,

The diehards on this forum don't appear to be open to your subtle suggestions of press arrogance and irresponsibility; Shame on them. Freedom is not free and they don't deserve to be free. I would counsel a more direct and hands-on approach: Wouldn't it be far easier, since you so eloquently argue that the press is culpable and enjoys no special constitutional protections, to just go ahead and sue the Times, if only to make an example of it? You seem to be able to effortlessly muster so many instances of press wrongdoing that it should be pretty easy to prevail in a court of law in some of them, atleast. You would be doing yeoman's service in support of Mr. Bush's GWOT (Hell, the Justice department may even file an amicus brief in your support). If money is an issue, I am sure there will be many that will happily contribute if you start a donation drive for the purpose (may I suggest a 'Donate - Together we can get the Times' button on Powerline?). You would have struck an unprecedented blow for all like-minded folk and changed forever the face of the fourth estate. Doesn't that idea appeal to you? think about it:)

Posted by: village idiot at January 6, 2006 3:03 PM | Permalink

Village: You a journalist, by any chance?

How does your post further anything?

Posted by: Richard Aubrey at January 6, 2006 3:10 PM | Permalink

Village Idiot,

Your example should be more informative than sarcasm. If we are seeing some of the media saying that "I am not seeing any obvious missteps" after printing this kind if misleading headline, then something is seriously wrong in that media organization.

Apparently, their processes and procedures do not prevent or allow for correction this type of misstep. I am allowing for this to happen given the timing, but not to correct it is inexcusable.

The question remains, how do they "pay" for their problems or even evaluate whether they are any good at what they do?

I am trying to keep this informative conversation civil and constructive.

Posted by: Tim at January 6, 2006 3:17 PM | Permalink

Sorry to post something so irrelevant, Richard. Lacking axes to grind, I sometimes ramble. I may even have become too big for my britches, but being a vain creature, I always attributed it to the beer.

Posted by: village idiot at January 6, 2006 3:18 PM | Permalink

Go on, Tim; nary a peep from me. The conversation has become too original and deep for me. I will hold my horses till the discourse gets back down to a humbler level. Sorry for the rude intrusion.

Posted by: village idiot at January 6, 2006 3:24 PM | Permalink

Well, you can prove anything with anecdotal evidence.

But you're missing two things:

1.) The media can't get its facts right, even if you leave aside bias arguments.

2.) Sudy after study after study confirms the hypothesis: The national media are distinctly and significantly and demographically biased to the left.

The Pew study found it. The Annenberg school found it. The S. Robert Lichter survey in 1980 found it, and was subsequently independently confirmed by the American Society of Newspaper Editors in 1988 and again in 1997.

The most recent ASNE survey found that in 1996, Democrats/liberals outnumbered Republicans/conservatives in the newsroom by more than four to one.

There is no way that that's not going to affect news coverage, consciously or unconsciously.

Other large-scale surveys by the Freedom Forum (1992), came up with similar findings.

The Kaiser Family Foundation found in 2001 that only six percent of the press was conservative - and duplicates the ASNE numbers cited above as to the liberal/conservative ratio (4 to 1) in the newsroom.

Journalist and Financial Reporting, an NYC newsletter, surveyed 151 business reporters and 30 publications in 1988 and found that Democrats outnumbered Republicans by more than 5 to 1!

More than half rated Reagan's term in office as "poor" while only 17 percent rated him positively - this as Bush was humiliating Dukakis in the elections that year!

In 1985, the Los Angeles Times found that while 55 percent of newspaper reporters self-described as liberal, only 23 percent of the public did. Simultaneously, the LA Times found that only 17 percent of journos self-described as conservative. 44 percent of the public at large self-identified as conservative.

According to the LA Times, reporters voted 2 to 1 for Mondale in 1984. Mondale!


The Kaiser study found that the public at large was more likely to consider themselves conservative by a factor of six!

And that's just the demographic surveys. The analytical surveys of the articles themselves - such as UCLA's latest - are bearing the findings out. (I know, I know. Santa Monica California is really a hotbead of radical right-wing conservatism.) There's also Hamilton (2004), Lott and Hasset (2004), and Sutter (2004), the Cato institute,

So not only is it abundantly easy to find anecdotal evidence, but the institutional bias of the national media has been quantified many different ways, over and over again. Now, some, like Joe Conason and Eric Alterman, make a game attempt to muster anecdotal evidence to support claims of a conservative bias. But actual quantification of their claims based on peer-reviewed surveys or extensive polling is sorely lacking - and generally overrelies on carping about Rush Limbaugh (an opinion talk show host, not a journalist) and Fox News.

Really, that debate is so over it makes you guys look like charter members of the flat earth society.

Posted by: Jason Van Steenwyk at January 6, 2006 3:41 PM | Permalink

Jason...

in the interest of preserving bandwidth, may I suggest that you go back and read pressthink's comments section for the last year or so....

.... and after doing so, if you feel you have anything original to contribute, please do so.

Posted by: ami at January 6, 2006 3:48 PM | Permalink

Village,

I am not saying I have any answers as a news consumer, but I do have good questions. There are many organizations that rank many products and services as far as quality, performance and ease of use. I have yet to see such an evaluation of media outlets that don't have an axe to grind, usually political.

But my last post I was not being sarcastic. There have been many industries that have been unable to self-regulate their operations so that the government or some other authoritative figure has have to put their "seal of approval" on them. That is what food inspections, environmental controls, "Good Housekeeping", J.D. Powers and Consumer Reports are all about.

If the media cannot self-regulate someone or something will do it for them. That is not I would like to see the government do (First Admendment), but other than market alternatives what is the answer?

Posted by: Tim at January 6, 2006 4:06 PM | Permalink

village idiot

Wouldn't it be far easier, since you so eloquently argue that the press is culpable and enjoys no special constitutional protections, to just go ahead and sue the Times.

I can't. Not successfully, anyway. You have to be able to show damages of some sort, and proximate cause. But an individual who is not a public figure who has been harmed by libel could sue, and do so successfully. (A public figure would have to prove "actual malice."

An individual who has been harmed because the Times violated the law and recklessly published classified information MAY be able to build a convincing case, depending on the fact pattern and the makeup of the jury.

But it's far better and more cost efficient to gain a more lasting victory in the marketplace of ideas.

Really, though - suing the media in the absence of a specific damage claim is a silly idea, and you're just unloading a bunch of hysterical carping onto me.

At any rate, what's this "special constitutional protection" the press enjoys when it comes to violating a federal law? I don't get it. You assert that a "special constitutional protection" exists for the press that doesn't exist, presumeably, for the rest of us who have a coequal first amendment right to freedom of expression.

Well, the rest of us also have to abide by federal law, including laws that prohibit the release or publishing of classified information.

Ok, where is this "special constitutional protection" codified? Or are you inventing things?

Posted by: Jason Van Steenwyk at January 6, 2006 4:08 PM | Permalink

ami

may I suggest that you go back and read pressthink's comments section for the last year or so....

.... and after doing so, if you feel you have anything original to contribute, please do so.

Well, those of us in the "reality-based community" are more interested in stating the facts than in being original.

Might be a novel concept for journos to explore, too.

Meanwhile, you might respond to the factual assertions in my post. Dismissing them as non-original is not in any sense of the word a substantive or serious response to the argument on its merits.

If you cannot or will not respond on the merits, then there can be no original synthesis of ideas - all that need be done is the restatement of what is a truly overwhelming collection of data that, unfortunately, makes you look pretty obtuse.

Posted by: Jason Van Steenwyk at January 6, 2006 4:15 PM | Permalink

Jason,
If Alito is confirmed, your view may very well prevail. Concealing what the government does in our name may very well prevail over the right to tell the people what their government is doing BEFORE they find themselves having "supported" a referendum on a policy they've never heard of. (See John Yoo on the 2004 election as a referendum on the torture/rendition presidency.)

That will be a loss for democracy and a win for the anti-democratic security state. (See Chalmers Johnson, The Sorrows of Empire)

Long live the triumph of the state over the people and the media's duty to the state above all else!

Posted by: Mark Anderson at January 6, 2006 4:41 PM | Permalink

Yep; that is my invention. Actually it is a mirage, but I erected it with prior experience gained from designing the Potemkin villages. It has been a very effective and durable program, and prevented many a conspiracy theory from turning into a lawsuit against the press. Witness how rarely the government sued the press in over two centuries of existence of this republic? It is all a fruit of my effort. But, alas, all good things must come to an end, and this one looks like it is destined to be brought down by your messianic crusade for an accountable press.

Yet all is not lost. Every cloud has silver lining. I remain hopeful of a just and reasonable verdict for Mr. Wen Ho Lee soon. Perhaps a friend-of-the-court brief will help hasten this outcome?

Posted by: village idiot at January 6, 2006 4:42 PM | Permalink

Jason I know I'm going to regret putting my toe in this water...

2.) Sudy after study after study confirms the hypothesis: The national media are distinctly and significantly and demographically biased to the left.

I think you are confusing a couple of terms here (even I thought the studies you are citing say what you think they say). But you are making the connection to reporter voting democratic/self-described liberal views="bias to left."

Those are separate assertions. To be a Democratic voter or holder of liberal belives is not, in itself, bias to the left.

Posted by: catrina at January 6, 2006 4:58 PM | Permalink

re: trust v. popularity. being trustworthy is a good goal. being popular isn't. a meaningful solution to the media credibility problem needs to hold both thoughts simultaneously -- and lightly in cupped hands.

re: LMB. bias has been argued here over and over and over. and over. what never changes is that those who see liberal bias as obvious and endemic will accept no response other than "yes, you're exactly right." anything short of enthusiastic agreement is dismissible as "just what you'd expect from a liberal."

i entered this thread suggesting that we work to define the problem properly so that we can have some chance of actually fixing it, rather than the usual dance where we make a gesture toward fixing the problem but don't really change anything -- other than make the existing screwed-up system more crazy-making for the people who work in it (not to mention the people it's supposed to serve). I thought this might be a good topic for that discussion.

But the people who hate the media don't really want to talk about that, or even to acknowledge that the journalists on PressThink threads aren't generally the plush apologists they so desperately want to punish.

I don't know about y'all, but I'd love to be part of a discussion in which we test ideas for new approaches to covering breaking news, a discussion in which we acknowledge that The Media is beyond the strict control of anyone in The Media. I want a better way of dealing with that reality than the current approach: Make-Believe.

I'm just not very interested in playing a phony role in somebody else's psychodrama. Sorry.

Posted by: Daniel Conover at January 6, 2006 5:08 PM | Permalink

Could we get back to the worms, the dog turds and the hate ?
Even that was more refreshing than a tired rehash of the incriminating news that some reporters are registered voters --and that, altogether too often, they don't vote with Jason !!
(Although I would suggest that a more serious problem is that, alas, a dismayingly large plurality of them are neither voters nor civically engaged -- but that's another story, one that hasn't been much explored. )

Posted by: Steve Lovelady at January 6, 2006 5:21 PM | Permalink

I think you are confusing a couple of terms here (even I thought the studies you are citing say what you think they say). But you are making the connection to reporter voting democratic/self-described liberal views="bias to left."

Those are separate assertions. To be a Democratic voter or holder of liberal belives is not, in itself, bias to the left.

You are precisely correct. The demographic bias is only significant if they also write stories and engage in story selection that way.

Unfortunately, the UCLA study - and every other study I'm aware of that focuses on syntax rather than the reporters themselves - strongly supports the assertion that they do.

Posted by: Jason Van Steenwyk at January 6, 2006 5:31 PM | Permalink

It's a ritual by now for those on the red state side of the red blue divide to come to PressThink and recite the long, and lengthening list of studies proving liberal this and Democrat that in the nation's newsrooms.

The ritual calls for the expression of mock astonishment that the proposition can even be doubted at this late, late stage in its establishment as concrete and self-evident fact.

Usually the word "overwhelming" makes it in (thus Jason's "truly overwhelming collection of data"); very often the charge will be "willful" blindess to the evidence, a phrase like "study after study" is common (Jason: "Sudy after study after study confirms the hypothesis") but always it ends with the certainty that there can no longer be any debate.

The truth has been established. Science hath spoken, and so politics can shut up. No fairminded person can doubt... no serious person can deny... There can no longer be any argument that... on and on. Who knows, really, why the parade of certainty has to run through these parts so often--if it's really so certain--but run it does. Jason would have no way of knowing how many dozens have come before him-- listing the studies, expressing the mock astonishment, sorting the "serious" ones who accept the data from the flat earthers who don't.

On the other hand that's what a ritual is-- it repeats and re-affirms membership. There must be something satisfying in it for the reds, though; and here is where I have more trouble because I am not certain what the satisfying part is.

Maybe it's: Q. Can they really be so blind? (type, type, type) A. Yes, they can! One has the illusion of running a little test, and getting back the expected answer. One is almost a scientist one's self, then. Not a citizen making a political argument in a contentious field, but a data-accepter among child-like and cultish data-deniers. Maybe that's it.

Anyway, welcome to the bias study drill. You're in it.

Posted by: Jay Rosen at January 6, 2006 5:42 PM | Permalink

For what it's worth, about a month ago I wrote a blog post ("21st century trust ... the techno-geek way!") in which I tried to imagine some modern century solutions to the media credibility problem. I think I proposed six different approaches. Xark isn't really a media blog per se, so it didn't get much traffic and the discussion died out after a few comments. It's longish, but if you're interested in the topic you might get something useful out of it. Or not.

Posted by: Daniel Conover at January 6, 2006 5:49 PM | Permalink

Dan,

It does get old. The same mistakes. The same complaints. The same excuses/name-calling.

Of course, there are also the same recommended fixes that get ignored, over and over and over ...

Fixes offered by you, Tim Porter, Jay Rosen, Andy Cline, Kent Bye, ....

Hell, I even tried: Fix the Product, Fix the Culture. Two of a five part series.

Howling into the cyber-wind, it was. It felt good to think about it and write it down but in the end ... it only made me a smarter news consumer.

Maybe that's enough?

Posted by: Sisyphus at January 6, 2006 5:50 PM | Permalink

Tim S.:

Thanks for reposting those links. I'd never read the entire series before now. Worth a read by anyone with an interest in the topic (here's the link to Part One).

I want to go farther, but then again, of the two of us, I'm much more likely to go wandering off on bizarre tangents.

Posted by: Daniel Conover at January 6, 2006 6:22 PM | Permalink

i entered this thread suggesting that we work to define the problem properly so that we can have some chance of actually fixing it, rather than the usual dance where we make a gesture toward fixing the problem but don't really change anything -- other than make the existing screwed-up system more crazy-making for the people who work in it (not to mention the people it's supposed to serve). I thought this might be a good topic for that discussion.

Dan, this is one of those "problems" for which I don't see a solution -- at least in practical terms.

Especially with the East Coast papers, the explanation really is "shit happens." There was a "small hole" in the story -- no confirmation from the mining company -- but the families and government officials and clergy were all acting in expected ways (the word would be passed to the families before the general public), and with the presses about to roll, there was no reason not to go with the story.

When you say "how we can fix it", the "we" you are referring to is appears to be daily print journalists. But the real problem isn't with that "we", its what passes for "journalism" on CNN, MSNBC, and FoxNews --- and I think Jay explained that problem when he made the distinction between "the story" and "the information." Nothing that real journalists like yourself can do can change the way the cable news networks conduct business.

And in cases like this, the cable networks don't merely set the news agenda, they actually reinforced the bad story. The cable networks never expressed any skepticism in their interviews over those three hours -- and everyone who was interviewed went back to their friends with their own beliefs in the truth of the story confirmed (after all, if there was any question if the story was true, the interviews would not have been conducted with the presumption that the miners were alive.)

Anyone who might have had concerns about the lack of information coming from the company would happily ignore those concerns, secure in the knowledge that if there was anything to worry about, Anderson Cooper would be the first to know....and Anderson Cooper wasn't concerned...

Print journalism's biggest problem has always been covering "breaking news" that shows up "at deadline." "Shit happens", and there is no way to fix that problem without creating even more problems.

You (the print journalists) are at an important juncture -- you now have the capacity to cover "breaking stories" and report on them as they happen "in print" -- even if its only "electronic" print. This is going to require some adjustments in how reporters do their jobs -- "adjustments" that are happening right now.

Hopefully, this also means that the serious journalists who make up the print journalism community will be able to regain some control over the "news agenda" as your capacity to cover "breaking stories" evolves, and you decide which "breaking stories" deserve "breaking story" coverage.

Ultimately, the question comes down to "when is a fact a fact, and not just something that you have been told by an informed source?" The answer isn't "when an official announcement is made", because "officials" are constantly trying to hide, distort, or disguise the "facts".

I guess what I'm saying is "you've got your work cut out for you -- but I wouldn't use this particular story as a basis on which to make any decisions on the way you do your work in the future."

Posted by: ami at January 6, 2006 6:30 PM | Permalink

Well, what about this as an online feature: What if we got more explicit about what we do now in vague code? What if we publicly evaluated our confidence level in the information we were presenting?

The first report on a breaking news story might rate a 1: Interesting and worth monitoring, but by no means solid info. Yet. As more info came in, editors could raise the credibility grade. Over time, the grades should rise.

At the other end of your spectrum should be your serious investigative reporting, which should rate a 9 or a 10. If you're publishing investigative work and you can't rate its credibility above an 8, I really don't know what to tell you other than "good luck."

The tricky part is that being explicit about confidence means editors would have to accept greater accountability. If I've overrated my 12-miners-alive story a 7 and it reverses, I look pretty damned stupid. Then again, if I'm systematically underbidding my confidence to prevent being revealed as wrong later, I'm not doing much to build my credibility. You want an incentive for people to be candid and thorough, and I think this might provide it.

To be truly useful, such a system would need to be keyed to something, whether it's a number system or a color code or a bar graph or a slider. Whatever. A 5 rating should mean the same thing to the reader as to the editor. The beauty of the web is that editors don't have to redundantly explain this stuff in print -- rather, they can post the rating and know that anybody who isn't sure what it means can click and find out exactly what it means. And the more specific the better.

The web also lets you get feedback on your stories. And if we're smart, we'll make metrics out of that feedback and use it to improve all sorts of things. "Grade this story" doesn't tell me crap. We need to offer more telling questions, and then make use of the results.

Could you use this on TV? Maybe. Maybe if you make it a background element or something visual. Lord knows there's enough clutter on most of the cable news screens already -- why not have a dynamic editoral confidence rating, too? Could you use it in print? Yes, although maybe not as elegantly.

This wouldn't as valuable as a true source credibility rating -- but it's got the benefit of being much less complex.

Posted by: Daniel Conover at January 6, 2006 6:59 PM | Permalink

Dan....

I kept looking for a sign that you were joking in that grading system post... then I remembered this....

I want to go farther, but then again, of the two of us, I'm much more likely to go wandering off on bizarre tangents.

....and suddenly, everything became much clearer! :)


Posted by: ami at January 6, 2006 7:20 PM | Permalink

bias is in the eyes of the beholder.

i'm a former journo, and my experience was that people bring their bias into what they read in the media.

click through my link and read the comments on the bush's jaw. bush supporters blamed Roberts' kids. bush haters saw drugs and illness. Shearer had another post on the jaw after Katrina, and all of the Roberts' kids were gone.

media consumers sometimes are Frists diagnosing Schiavo by video. you see what you want to see.

i'm sucking up to Steve again, but why is the mining story a press story? who was harmed by the headlines? not the victim's families. certainly not readers when they found the wrong headlines the next day. Dewey Wins!

people in the media are humans. they try their best, but mistakes will happen. for consumers, news is caveat emptor, like everything else in life.

Jason, your list of turd is a pile of turd. there are millions of stories the press report correctly every day.

Posted by: bush's jaw at January 6, 2006 7:23 PM | Permalink

"if it ain't broke, don't fix it"

The one-off, random, mishap is not an indication that the system is broken. Chalk it up to the law of large numbers and guassian distributions. News is a repititive process with perhaps millions of iterations every year. Something or the other is bound to break every once in a while; precisely why we have a whole field of study called Staistical Quality Control. And then there is the bias of self-selection: the two headed snake gets the headline whereas millions of its more normal brethren go about their day undisturbed by camera crews.

Nothing in the human endeavor is perfect (even the earth's orbit falls behind by a second every once in a while, apparently) and there are always things that can be fixed. That said, I agree with Dan that nothing is more important than understanding the problem correctly before one sets out to correct it. Some error patterns need attention, but in many other instances, it is just 'waterboarding'; somebody trying to make you think you are drowning whereas in relity it is not all that dangerous.

Mr. Raines confused a perception problem, caused largely by the talking heads night after night repeating Scaife talking points, for a product problem. He thought he was fixing the problem by reengineering the product, but the real result is there for all to see today. The Times lost its way and was replaced by the Washington Post as the gold standard of print journalism:-).

So, to paraphrase Bertrand Russel, chill; idle away; do your sunday cross-words.

Posted by: villageidiot at January 6, 2006 7:35 PM | Permalink

Seems like 'bush's jaw' beat me to it with his last paragraph!

Posted by: villageidiot at January 6, 2006 7:41 PM | Permalink

yikes, so many typos for a former journo. haha that's why i'm a former.

village, sometimes while we edit or get distracted or look for links, someone else publish a similar idea minutes earlier.

Posted by: bush's jaw at January 6, 2006 8:03 PM | Permalink

Now we're getting somewhere.
Humans are fallible. Sometimes they fuck up.
That's true in newsrooms, it's true on Wall Street, it's true in classrooms and it's true in the military.
If I were a point-maker, I would suggest "Soldier, heal thyself," and request that Jason compile a comparable list of worm-filled turds dropped by the military over the past 50 years.
There would be some whoppers. It would take a bulldozer and a crane with a 20-ton capacity to move some of them to the side of the road.
But I won't.
Because what would that prove ?
Absolutely nothing.
And would such a list give you a full and true picture of military performance over the past half century ?
Not even close.

Posted by: Steve Lovelady at January 6, 2006 8:18 PM | Permalink

Jay --

I take it back.
It turned into an interesting and instructive thread after all.
(Though perhaps not instructive in the sense that you originally hoped for.)

Keep on keepin' on.

Steve

Posted by: Steve Lovelady at January 6, 2006 8:27 PM | Permalink

Rebecca MacKinnon, Pretend Tourist No More

TL: Are you ever concerned about the accuracy of the blogs you are linking? Or do you just let the reader determine accuracy?

RM: We're letting the reader determine [accuracy]. We don't have the resources to go through and vet and fact-check [the postings]. As with all information online and in the traditional media, caveat emptor -- don't believe anything you watch, read, or hear until that source has earned your trust. That is definitely the case with any blog. What we're doing is pointing to things. Over time we are going to try to be gathering more information about who some of these people are that we point to a lot, and try to make that available. ...

See, no difference between blogs and newspapers. Caveat emptor. Are bloggers trying to impose caveat venitor on newspeople/organizations?

Is the failing business model of journalism caveat emptor?

Posted by: Sisyphus at January 6, 2006 8:56 PM | Permalink

Caveat venditor is Latin for 'let the seller beware.' It ... forces the seller to take responsibility for the product, and discourages sellers from selling products of unreasonable quality.
Are bloggers trying to impose caveat venitor on newspeople/organizations?

Good question, Tim.
But here's another one. Are some of us -- those with an eye to the future -- trying our damndest to impose caveat venitor on bloggers ? Which, to borrow another cliche, is like trying to herd cats.
Funny thing about kaleidoscopes -- every time you shake them, everything looks different.

Posted by: Steve Lovelady at January 6, 2006 9:21 PM | Permalink

Does anyone know the latin for "sellers, beware of the buyers?"

Posted by: ami at January 6, 2006 10:02 PM | Permalink

Are some of us -- those with an eye to the future -- trying our damndest to impose caveat venditor on bloggers?

It's not herding cats, Steve. It's herding lawyers, journalists, engineers, professors, teachers, soldiers, .... IOW all of the news media's consumers.

If the news media want to impose caveat venditor on bloggers, they must first become customers of blogs.

Otherwise, it smells like FUD.

Posted by: Sisyphus at January 6, 2006 10:50 PM | Permalink

For those of you interested in the nuances of the Pentagon Papers case, a ready link:

403 U.S. 713
NEW YORK TIMES CO. v. UNITED STATES
CERTIORARI TO THE UNITED STATES COURT OF APPEALS FOR THE SECOND CIRCUIT
No. 1873.
Argued June 26, 1971
Decided June 30, 1971 *

Posted by: village idiot at January 6, 2006 10:53 PM | Permalink

Thank you, Daniel Conover! I seriously would love to see your rating system expanded on... Isn't quantifying results the key to success? That's what all the MBA and PHD schools are teaching, anyway. You can quantify all sorts of events, reactions, things that at first seem un-quantifiable (if that's a word).

BTW, also thanks to Steve Lovelady for answering my question much earlier in the thread.

kristen

Posted by: kristen at January 6, 2006 11:54 PM | Permalink

And now for the imagination-impaired take on the situation.

First, though, a confession: I missed it. Didn't know there was a mining accident, didn't know there was a press circus, didn't know the outcome was misreported and don't really care now that I do know.

Someone earlier asked why the situation was a national story in the first place, and someone else answered correctly that -- paraphrasing -- the cable networks had a decent shot at a happy ending and the accompanying narrative. Even without the happy ending, mining disasters offer opportunities for extended coverage that simply don't exist with more immediate carnage.

When the Jessica Lynch story was extant, a friend of mine suggested we start a rumor that she was the "Baby Jessica" of having-fallen-down-a-well fame. We figured the narrative was so perfect that someone would bite on it regardless the intractability of the timeline and other facts. We never got around to trying it, although I suppose it isn't too late.

Jay, I understand the distinction you're drawing and it's one worth drawing. I'm wondering, though, whether you can think of any examples where editorial mensch-ness actually had a noticeable impact on the quality of the news operation.

Daniel, I like your ratings idea. I'd suggest that in order for it to be effective — in this dream world where editors don't feel compelled to project unlimited confidence — stories would have to have editorial bylines along with reportorial ones. I'd be interested in hearing what PressThink readers with editorial backgrounds (that's you, Steve) think about that possibility.

I'd also like to note for the record that I've been referring to the "MSM" as "the institutional press" for a long while, primarily because even before it was cool, I thought of blogs as the substitute for an institutional memory in the institutional press.

Posted by: weldon berger at January 7, 2006 3:28 AM | Permalink

stories would have to have editorial bylines along with reportorial ones.

Although I think Dan's "ratings" idea is unworkable, the "editorial bylines" idea has a lot of merit. It would be good to know, for instance, whether the Post's John Harris assigned or signed off on a particular story....

the only down-side is that this could devolve into the auteur theory of journalism.... :)

Posted by: ami at January 7, 2006 10:15 AM | Permalink

I've never used the term MSM. I think it's lazy, ugly, non-descript, a bit of un-language.

I don't call people "wingers" or "wingnuts" either.

Caveat emptor is something people say when they don't know what to say about the trust situation.

Weldon: Not sure what you mean by mensch-ness, but I think John Robinson in Greensboro is having an impact on the entire news operation. He's at least destroyed the closed mind of the "old" newsroom.

The more I learn about washingtonpost.com (by dealings with it like with my recent Q and A) the more persuaded I am that Jim Brady's affecting the entire Post.

Posted by: Jay Rosen at January 7, 2006 11:21 AM | Permalink

The more I learn about washingtonpost.com (by dealings with it like with my recent Q and A) the more persuaded I am that Jim Brady's affecting the entire Post.

c'mon Jay, you know that kind of statement demands more of an explanation! :)

Posted by: ami at January 7, 2006 11:27 AM | Permalink

It's nothing terribly "inside," ami. Brady is the executive editor who throroughly gets the Web. His definition of the online world isn't "less reliable than us." But he knows he needs the newsroom's cooperation, and enthusiasm, and for the most part he is getting it.

I told PressThink readers during the Froomkin flap how I suggested to Brady and his aides that comments at Post blogs should have permalinks because I would have linked to some of the more eloquent howls of protest. The next day it is done.

Meanwhile, Maureen Dowd's column today is all about a photograph--Bush in the Oval Office with former secretaries of state and defense--and there's not even a link to the photo. And this is the "select" portion of the Times site.

P.S. Here's a fascinating times-they-are-a-changing story involving the Post: Redskins Try to Become the Messenger, and go around the Post sports pages. What does this sound like?

Michael said both the news media and the Redskins deserved blame for a dysfunctional relationship — “There is just a distrust I’ve never experienced” in his nearly 35 years in the business — but he did add that he thought some of the coverage of the team was “unwarranted, even malicious.” And he said he thought much of it stemmed from a hostility to the team’s young, brash owner.

Posted by: Jay Rosen at January 7, 2006 11:53 AM | Permalink

Daniel Conover: What if we publicly evaluated our confidence level in the information we were presenting?

A reply to Daniel Conover ...

Posted by: Sisyphus at January 7, 2006 12:42 PM | Permalink

ironic event yesterday: i was in the head honcho's office friday morning around 10 a.m. when the managing honcho came in to talk out strategy about space for the saturday paper ... in light of The Drudge Report's announcement that Sharon was dead.

After figuring out the basic strategy, the head honcho called up the Drudge Report... and the headline had already changed. Crisis averted.

The Drudge Report, by the way, has far more readers than my newspaper. Scripting News, for that matter, has more readers than my newspaper.

Which is why I think, ultimately, we'll wind up selling transparent standards that mean the same thing to the info providers as to the info users. Once they understand that even a best-practices process is imperfect, they'll get a much better picture of the information environment in which they live. And that could be a somewhat radical shift of perspective for some people. Without trying to get too metaphysical about it, so much of what we think of as "reality" functions more like a normative, agreed-upon illusion.

Which is why we aren't so upset when a blogger gets something wrong, and the less substantial that blogger's reputation, the less upset we are. It isn't the error that offends us, or the number of people who will see it -- it's the bestowing of normative legitimacy. Drudge, right or wrong, just doesn't yet confer the kind of normative legitimacy that even a paper with smaller readership is perceived to. And that's just a weird, largely unexamined social construct.

Posted by: conover at January 7, 2006 12:44 PM | Permalink

Jay's PressThink posts have included discussions of attitudes toward journalism as a religious calling not subject to debate or rational modification. Lately, the notion of the press deadline has emerged as a seemingly modest and yet practically ominipotent rationalization for journalistic failure. Advocates of the role of the internet as a complement to traditional print and broadcast media have pointed to the weblog as an emerging site of institutional memory. Bias warriors insistently lament their inability to locate the God term of their choice in mainstream journalism.

I think readers of PressThink will enjoy reflecting on a passage I encountered in a book on Christian asceticism that discusses a text from the 4th Century. Athanasius' Life of Anthony brings together anxiety toward the known consequences of meeting any deadline, memory as the redemption of secular, fallen writing, and finally, an understanding of writing as a task in which perfect imitation of reality or virtue is known to be impossible, but virtue is thought to reside in the effort to aspire to the impossible, thus written imitations of life are thought to succeed in part due to the writer's persistence in spite of his or her recognition of inevitabile failure. Failure is success and all the more virtuous in it persistence as a discipline of noble failure.

The passage is now available at my blog through the following link: Journalism, Theology, and the Success of Failure as Virtuous Task

Highlights:

Athanasius apologizes for the imperfections in his text: "since the season for sailing was coming to a close, and the letter-bearer was eager," he had abandoned his researches and had committed his work to the world...Athanasius appears to recognize that perfection in this sense is impossible to attain, the differences between accounts and lives being substantial, but he still maintains that virtue resides in the effort...Speech, which is magically capable of "redeeming" the profit from dead graphemes, delivering the living meaning from the letters to the heart. The heart, the silent intutition, is thus the origin of signs through intention, and the terminus of signification in understanding. In between lies the entire drama of the creation, the fall, and redemption. This drama is even projected onto the relation between Scripture and Christ. Anthony's fame as an ascetic hero grew so great that the emperor Constantine Augustus wrote letters to him, concerning which Anthony told a dazzled group of fellow hermits, "Do not consider it marvelous if a ruler writes us, for he is a man. Marvel, instead, that God wrote the law for mankind, and has spoken to us through his own Son" (81:89). Even God's writing requires phonemic redemption; even Scripture requires the mediation of Christ.

Posted by: Mark Anderson at January 7, 2006 12:52 PM | Permalink

Daniel Conover: Without trying to get too metaphysical about it, so much of what we think of as "reality" functions more like a normative, agreed-upon illusion.

Journalism's Layers ...

It isn't the error that offends us, or the number of people who will see it -- it's the bestowing of normative legitimacy.

That's part of journalism's expository epistemological system. The energy created by an error ("offends us") is a result of the changing noetic field. Something Gillmor gets at when he says, "My readers know more than I do ..."

Posted by: Sisyphus at January 7, 2006 1:20 PM | Permalink

*Caveat emptor is something people say when they don't know what to say about the trust situation*

Jay, what i mean about caveat emptor is that readers should get information from a variety of sources, WaPo, NYT, LAT, WSJ, blogs that they trust -- with a critical eye.

So when there is a wrong story because of deadline cruch or reporting/editing error that's ok. the papers getting the mining story incorrect for one day is not the end of the world, that doesn't erode my trust.

in the Froomkin flap, Froomkin and Harris can co-exist. trust isn't a zero sum game between Froomkin and Harris. Wapo readers can choose Froomkin and Harris (WaPo political news), just one or neither.

Posted by: bush's jaw at January 7, 2006 1:20 PM | Permalink

Okay, conover, your managing editor gets his primary news from Drudge. Isn't that interesting? Are you the same conover as Daniel Conover? What's the name of your newspaper again?

Has yur managing editor ever been burned by one of Drudge's false rumors?

Posted by: Phredd at January 7, 2006 1:22 PM | Permalink

Jay...

So, by way of rebuttal to my own post listing the various studies documenting institutional leftward bias in the media, the sum total of your argument is that I'm not the first to make that observation?

That even fails as an ad hominem!

No counteroffers of other studies which came to opposing conclusions?

No offering of argument as to why the studies I listed are unsound?

Well, I guess when you got nothing, all you can do is concede that "well, gee...if that many people are seeing that we have a problem, and that problem is further documented by this and this and this and that and that and that and this and that and oh, this here, too, and that that documentation has been consistent over the last 25 years from a variety of sources - maybe, just maybe, we have a problem.

Dude...

You're mired further in it than I thought.

As you so often do, you are confusing snark with reason. Your response was well-written, engaging, and bankrupt.

Posted by: Jason Van Steenwyk at January 7, 2006 1:56 PM | Permalink

MAJOR OT ALERT:

Jay, I've been out for a while and have just now read your Q & A at WaPo. Your idea of an "abolitionist press" intrigued me. I hope you'll expand on it in another post.

Posted by: Abigail Beecher at January 7, 2006 2:00 PM | Permalink

Jason, when you say things "that debate is so over it makes you guys look like charter members of the flat earth society," and it doesn't inspire any debate, you should not be surprised, and the outrage sounds fake. After all we're agreeing with you: there's no debate. So take the W., dude, and celebrate another comment board victory over your bankrupt foes.

By the way, I am happy to agree that most of the people who populate newsrooms vote Democratic when they vote. I'm quite sure that's true.

Posted by: Jay Rosen at January 7, 2006 2:46 PM | Permalink

Jay, Would it be possible to get you to respond to this Q again?

The acid test for any story could be the MIS-take (MIS 'man in street') He or she does not know, accesses the media to get information ... but do we close the loop by soliciting MIS-takes to ascertain the interpretation/effectiveness of the information. Is what the public understands what you intended to convey? What about a couple of MIS-takes quoted after a story ... perspective for the public, 'feedback' for the writer.
A feedback system to ascertain the interpretation/effectiveness of the information. "Is what the public understands what you intended to convey?"

Sounds very rhetoric-oriented. Something like measuring the perlocutionary effect.

Is that what comments on a blog thread do (some above might say not)? Trackbacks, which are dead? Technorati (as used at washingtonpost.com)?

Posted by: Sisyphus at January 7, 2006 2:50 PM | Permalink

Jay, I just meant what you described as the "moral" approach to the mining disaster flap: acknowledging responsibility for error (although I think it's a lot easier to do that with relatively minor and comprehensible editorial missteps than with Miller-esqe ones). So the question is, what impact on news operations has/will that willingness to acknowledge error had/have.

Your point about the Post is well taken: the decision to add links to blogs linking to Post stories was another example of the online operation responding to and taking advantage of bloggers. Maybe you can suggest they add trackbacks to those stories.

What do you think about adding editorial bylines to stories?

On a different track, the issue of how much readers trust their newspapers: the online readership for the major papers dwarfs their print circulation. In November, the Times had nearly 12 million online readers, the Post had more than 8 million, and Yahoo News, which includes wire services and some individual newspapers, had more than 24 million. There have been spikes upward and downward during the year, but in general the trend is upward, and in numbers far exceeding the decline in print circulation. There's one major recent exception, but I'll save that for a blog post.

Posted by: weldon berger at January 7, 2006 3:46 PM | Permalink

The link above mistakenly goes to the trackback feature rather than the blog. Here is the link to the blog:

Journalism, Theology, and the Success of Failure as Virtuous Task

Posted by: Mark Anderson at January 7, 2006 3:52 PM | Permalink

weldon berger: What do you think about adding editorial bylines to stories?

Put me down in favor:

UPDATE: Glenn mentions the corporate scandals. If I remember correctly, one of the "corrections" to come out of that was every CEO/CFO had to sign that the information in their financial statements was correct. Perhaps senior editors and publishers should put their signatures on their stories that the information provided is accurate? Let's call it an accuracy byline.

Posted by: Sisyphus at January 7, 2006 3:52 PM | Permalink

Well, there's not much of a way around the notion that democrats/liberals vastly outnumber conservatives in newsrooms. Which, as I've said, is only a problem if that spills over into the copy (and the copy not run).

But what's your substantial, snark-free response to the Groseclose UCLA study?

And, as a separate question, if the J-industry will agree that a diversity of outlook is important to improving coverage and the credibility of news - and to judge by the concerted efforts of recruiters to increase the representation of women, minorities, and more recently gays and lesbians into the newsroom, I don't think there's much doubt that it they would - then how can anyone simultaneously argue that the gross underrepresentation of, say, half the country, is not a problem?

Posted by: Jason Van Steenwyk at January 7, 2006 3:52 PM | Permalink

Spokesman in Miner Tragedy Says He Never Confirmed Miracle Rescue

So Thornton, at the command center, was clearly the point man for reporters seeking information about whether these miners had been found alive. If this is true, and his account of what he said that night is correct, why did so many news outlets get the story wrong?

And why did Thornton's name appear in so few news reports if he was chief spokesman for a state agency overseeing the mining rescue operation, and reporters obviously had some access to him, if only by telephone?

Posted by: Sisyphus at January 7, 2006 4:13 PM | Permalink

Jason: As I've said other times here, I do not take the media bias discourse seriously. Intellectually, it's a joke. I don't think it has much to do with journalism, or news at all. It's value to me as press criticism is approximatey zero. In my opinion--and I don't expect you to share this--bias talk is not "truth-seeking" at all, but point-scoring. That's what it's about.

"Point-scoring" holds on the left and the right, but the right is more invested in it because Big Media is one of the last institutions left that the right does not control. For conservatives and Bush supporters, bias complaints are one of the few semi-plausible victimologies they have. The Right used to have a healthy suspicion of politics-as-victimhood. Media bias is where today's conservatives go to indulge in that heady feeling.

The way I look at it: Some people do politics by talking about issues and policy. Other people do politics by reference to politicians and what they stand for. Other people do politics by going on about media bias. That's their right. I prefer to leave them alone. It's not always possible.

Nor is it possible to express how cynical I am about studies like the ULCLA one and the uses made of it. But just to give you one teensie-weensie example of why... The UCLA study suggests that we can draw sound conclusions about the "tilt" of a news organization by looking at how many times various think tanks are cited in news articles.

You are interested in "the evidence," in what "study after study" shows; and you went through the trouble to find a long list of them. You plainly believe the UCLA research is impressive work. But somehow in casting your net widely for evidence you missed this little count by the NPR ombudsman:

Here's the tally sheet for the number of times think tank experts were interviewed to date on NPR in 2005:

American Enterprise - 59

Brookings Institute - 102

Cato Institute - 29

Center for Strategic and Intl. Studies - 39

Heritage Foundation - 20

Hoover Institute - 69

Lexington Institute - 9

Manhattan Institute - 53

There are of course, other think tanks, but these seem to be the ones whose experts are heard most often on NPR. Brookings and CSIS are seen by many in Washington, D.C., as being center to center-left. The others in the above list tend to lean to the right. So NPR has interviewed more think tankers on the right than on the left.

The score to date: Right 239, Left 141.

Am I surprised that this simple count didn't make it into your list of "study after study?" No, Jason, I am not surprised. I told you I'm cynical. But I would be shocked if, on the basis on this tally, you began to discuss NPR as a "right-leaning" news organization, which it clearly was in 2005, if we're measuring by think tank voices, as the UCLA study does. Although it's easy to find, that evidence somehow didn't make it into your review of "the evidence."

I will save you the trouble of debunking the NPR ombudsman's study. He does it himself when he writes, "There may be other experts who are interviewed on NPR who present a liberal perspective. But they tend to be based in universities and colleges and are not part of the think tank culture."

He's right, of course. I don't think the ombudsman's count proved anything, and I don't think the UCLA study proves anything, and I don't think bias talk--including yours--is about proof or evidence at all. It's high horsemanship, victimology, culture war-- another way of doing politics.

Besides, the question that interests me is not, what bias does the press have? but: what kind of bias should the press have? Rare to the point of extinction is the bias warrior who wants to talk about that. It spoils all the fun because the high horse is taken away.

For more on my take, see this.

Posted by: Jay Rosen at January 7, 2006 5:12 PM | Permalink

Phredd:

Has yur managing editor ever been burned by one of Drudge's false rumors?

Say WHAT???!!!

I mean, talk about missing the entire freaking point. No, Drudge isn't where the M.E., or anybody else I work with, gets his "primary news." And no, we've never been burned by Drudge, because we'd never put ourselves in that situation.

What we do, by the way, is read. We read wires, we click live bookmarks, we read blogs, we read other news sites. We try to see what's coming and adjust, plan, anticipate. What the M.E. was doing was commendable -- seeing a potential big story and gameplanning at 10 a.m. so that if it got confirmed by sources we actually trust, we'd be able to have the proper space in the paper to run the stories that would be moving on the Associated Press wire.

You wanna argue against that?

And are you the same Phredd as Phred Phlintstone?

Posted by: conover at January 7, 2006 5:12 PM | Permalink

Jason is making the bias deniers look as inept as the USC defense looked trying to stop Vince Young.

Posted by: Walter Duranty in the House at January 7, 2006 5:42 PM | Permalink

Bias denier? That is not me, "Walter." Quoting myself: "To me, any work of journalism is saturated with bias from the moment the reporter leaves the office—and probably before that—to the edited and finished product."

Posted by: Jay Rosen at January 7, 2006 5:47 PM | Permalink

I'm mulling this ratings idea over, and trying to imagine how it would work with specific stories I've been involved with.
The following descriptions, complete with names, are plucked from two specific examples that come from my 22 years of experience at the Philadelphia Inquirer, and are accurate in every detail.

On a fairly simple story it would go like this:

-- Look, Tommy Gibbons has been our police reporter for 25 years, and he has seldom done us wrong ... on the other hand, there are some cops who are pissed off at him because he has caught some of their colleagues with their hands in the cookie jar, and those guys are off to jail, so there's always the possibility that some bitter bigwig in the police department is trying to sandbag him. (It wouldn't be the first time.) Gibbons himself gives the story a 10 on a scale of 1 to 10, but, hey, it's his story. The rest of us -- his editors -- are worried about the sandbag possibility, so we give the story a 7.6, which is why we're putting it on page b12, and not on page one.
And, trust us, Tommy is plenty unhappy about that.


On an ambitious story or series, the ratings idea could get a lot more cumbersome. Had we had an honest and utterly transparent ratings system on the following story (which won a Pulitzer prize), it would have to have said this:

-- This series was reported and written by Donald Barlett and James Steele, who give it a perfect 10. You have to take them seriously, since they've been working here forever, they've won enough awards to wallpaper a high school gymnasium, and they have yet to write anything that required a correction.
-- National editor Steve Seplow, who came up with the story idea in the first place, gives the series a 9.9.
-- Copy editor Marty Grabel gives the story a 6; Grabel still remembers the time Barlett and Steele stiffed him with the bill at lunch at The Press Bar & Grille. He is also disgruntled that copy editors are so often over-ruled by the Bigfeet at this place.
-- Manuscript editor Lois Wark, for whom the glass is always half-full and never half-empty, gives the story a 10.5.
-- Managing editor Steve Lovelady, who retreated to a mountain cabin for 10 days with nothing but a laptop and a dog -- no phone, no TV, no radio, no car -- to completely overhaul Wark's work, gives the story a 9.75. (Keep in mind, Lovelady ran out of whiskey on day four. Also, on day nine, his dog died.)
-- Publisher Bob Hall, who hasn't read the story, and probably never will, is still trying to figure out why Lovelady gave two highly-paid reporters 15 months to report out an 8-part series that, before we're done, is going to eat up 31 open pages of expensive newsprint and ink, in a year when newsprint prices are up 22 %.
-- Anyway, we hope you like it.

Posted by: Steve Lovelady at January 7, 2006 5:55 PM | Permalink

Let's take the citation game to its reductio ad absurdum...

If some researcher decided that, because of their adamant support for the institutions of finance capital, Dow Jones and Standard & Poors were both right-leaning institutions vis-a-vis left-leaning labor unions, then automatically all metropolitan daily newspapers and all cable news channels would score, by a citation count, as overwhelmingly right-wing biased because of the frequency and volume of their stock market quotes from those organizations.

Posted by: Andrew Tyndall at January 7, 2006 5:56 PM | Permalink

Sisyphus:

My guess is that Thornton is scrambling to cover his ass.

If you had ever been a reporter -- even a reporter for the East Cowplop Daily Trumpet, attending township council meetings --you would know that it happens multiple times every day.

It's the oldest game in town.

The unfortunate part for him is that in this case a local example rose to national prominence.

Posted by: Steve Lovelady at January 7, 2006 6:05 PM | Permalink

My guess is that Thornton is scrambling to cover his ass.

Source?

Posted by: Walter Duranty in the House at January 7, 2006 6:16 PM | Permalink

Steve Lovelady: My guess is that Thornton is scrambling to cover his ass.

Should be easy for the editor of CJR Daily to find out. Ask other news organizations that contacted Thornton and what they were told.

Ask news organizations that published Dao's story off the wire (what time was that?) if they called Thornton to check it out.

Ask Thornton if anyone called him to verify the quote in Dao's story.

You know, reporter stuff instead of your entirely predictable guess.

Posted by: Sisyphus at January 7, 2006 6:19 PM | Permalink

Could you give us any hints ? Assertion is not enough. Some of us want evidence.

Links would help too. Or, as ten thousand editors have told ten thousand reporters, "Don't tell me; show me."

Posted by: Steve Lovelady at December 19, 2005 09:06 PM | Permalink

Posted by: Walter Duranty in the House at January 7, 2006 6:21 PM | Permalink

Tim and Steve,
Democracy Now spent a fair amount of time discussing the fact that all public press conferences on the mining explosion while it was ongoing were held by the mining company and NOT government officials from FMSHA as is traditional, even under previous Bush administration precedent. Their experts kept wondering, "Where is the federal government and why do they appear to be absent from both the rescue operation and public reporting on the situation that they are normally in charge of?"

If that account is correct, and So Thornton of FMSHA wasn't holding press conferences while his corporate counterpart was, Thornton's name would predictably be conspicuously absent due to his conspicuous avoidance of organized communication with journalists and the public during the period in question.

Posted by: Mark Anderson at January 7, 2006 6:27 PM | Permalink


Bylines on editorials? No problem. I'd even push for credit lines for the primary editor on a story, as well as the secondary, and the two folks who read/edit behind on the copy desk.

I've thought that ever since the first editor screwed with the lede or edited in errors.

As for the ratings idea, not bad. Though the explanations are starting to get a bit lengthy. In this era of ever-decreasing news space, we'll soon have more explanations than stories.

Posted by: Dave McLemore at January 7, 2006 6:30 PM | Permalink

Walter asked:
Source?

lets see now. what would be the source for Steve Lovelady's FREAKING GUESS about what was happening....

excuse me, I think I need some air... and some meds.....

Posted by: ami at January 7, 2006 6:30 PM | Permalink

Thornton of FMSHA

Huh? Mark, check your facts.

Posted by: Sisyphus at January 7, 2006 6:32 PM | Permalink

Jason is making the bias deniers look as inept as the USC defense looked trying to stop Vince Young.
Posted by: Walter Duranty

Ahhh, the point-scoring mentality raises its scummy head.
It's not a football game, "Walter."

But if it were, Vince Young is not what comes to mind when pondering Jason's contributions -- or yours.

I will give Jason this, however -- he's honest about where he's coming from, he's passionate about his point of view, he uses citations to make his case and he signs it "Jason Van Steenwyk."
He doesn't sign it "Elmer Fudd," or "Walter Duranty."

You have much to learn from him.

I suggest you start now.

Posted by: Steve Lovelady at January 7, 2006 6:34 PM | Permalink

Sisyphus:

My guess is that Thornton is scrambling to cover his ass.
If you had ever been a reporter -- even a reporter for the East Cowplop Daily Trumpet, attending township council meetings --you would know that it happens multiple times every day.
It's the oldest game in town.
The unfortunate part for him is that in this case a local example rose to national prominence.

Posted by: Steve Lovelady at January 7, 2006 06:05 PM | Permalink
==============================================
Could you give us any hints ? Assertion is not enough. Some of us want evidence.

Links would help too. Or, as ten thousand editors have told ten thousand reporters, "Don't tell me; show me."

Posted by: Steve Lovelady at December 19, 2005 09:06 PM | Permalink
=========================================

Posted by: Walter Duranty in the House at January 7, 2006 6:43 PM | Permalink

Earth to "Walter" :

ami has already said it, but I'll say it again.

You want "a source" for "a guess" ?

Hel-lo ?

That's why it a guess.

Posted by: Steve Lovelady at January 7, 2006 6:49 PM | Permalink

I would suggest ignoring this particular troll. Kapeesh?

Posted by: Jay Rosen at January 7, 2006 7:13 PM | Permalink

I would suggest ignoring this particular troll. Kapeesh?
Posted by: Jay Rosen

Gotcha. My apologies. It's a temptation I'm trying to overcome.

Posted by: Steve Lovelady at January 7, 2006 7:26 PM | Permalink

Abigail: "Your idea of an 'abolitionist press' intrigued me. I hope you'll expand on it in another post."

I got the idea from John Robinson, who, during the Newsweek koran fiasco explained how his newspaper has cut way down.

The 2006 Bloggies Awards are now accepting nominations for those so inclined. The only category for which PressThink might be a long shot contender is "best topical weblog." You have to nominate at least three blogs across the various categories to nominate any.

Posted by: Jay Rosen at January 7, 2006 7:32 PM | Permalink

Jay,

You wrote:

I do not take the media bias discourse seriously. Intellectually, it's a joke. I don't think it has much to do with journalism, or news at all. It's value to me as press criticism is approximatey zero. In my opinion--and I don't expect you to share this--bias talk is not "truth-seeking" at all, but point-scoring.

But here's what you write about your own background and set of cultural assumptions:

My views on issues would be standard Upper West Side Liberal Jewish babyboomer— even though I don’t live in that neighborhood. I am a registered Democrat. I supported Rudy Giuliani, a Republican, over David Dinkins (D) and will probably vote Bloomberg for mayor when he runs again. I’ve written for Harpers, the Nation, Columbia Journalism Review, Chronicle of Higher Education, New York Times, Washington Post, Salon and Tompaine.com, to list a few, but not the Wall Street Journal, the Weekly Standard or the Washington Times. I was media editor at Tikkun magazine for a while. That should be enough to place me on your spectrum.

No wonder you don't take the media liberal bias debate seriously - you're a walking, talking example of the proverbial metaphor of a fish who doesn't understand water.

Posted by: Jason Van Steenwyk at January 7, 2006 9:47 PM | Permalink

Now that you have me figured out, Jason, I'm sure it will only add to your pleasure in reading PressThink.

There was remarkably little commentary here and elsewhere about Steve Outing's idea of how to handle the mining disaster:

“Here’s what I think newspaper front-page editors should have done last night: Published an info box accompanying the story pointing people to the paper’s website for updates on the story, and acknowledging that as of the time the paper-edition story was printed, the situation was fluid.”

I think that's basically right. That would have been the thing to do.

Posted by: Jay Rosen at January 7, 2006 10:23 PM | Permalink

Steve:

If I were a point-maker, I would suggest "Soldier, heal thyself," and request that Jason compile a comparable list of worm-filled turds dropped by the military over the past 50 years.

Well, I don't do it here, because this is specifically a media board rather than a military board.

But if you want to come over to a military board, I've done quite a bit of that. My focus is on the Iraq war, rather than generally over the past 50 years, though.

See, for example,

Ditch the M16

"From the "Own Worst Enemy" Department"

The Army is Broken

The Army is Broken II: Pay Problems

The Emporer has no Armor

Flak Vest Follies

There are lots of others, but I'm tired of looking.

Posted by: Jason Van Steenwyk at January 7, 2006 10:28 PM | Permalink

Jesus.
Will this idiocy never end ?
Jason, here's a deal.
I'll agree to try to spell this out in short paragraphs, if you'll agree to try to follow along with an open mind.
-- The question is not whether Jay is a registered Democrat. (Although he is.)
-- The question is not whether Jay voted for Rudy Giuliani, a Republican. (Although he did.)
-- The question is not whether he voted for Michael Bloomberg, another Republican, for re-election. (Although, apparently he did.)
-- Similarly, The question is not whether I grew up in a red state (Wyoming) or whether I graduated from the University of Missouri, a land grant college about as far from the Ivy League as you can get. (Although I did.)
-- The question is not whether I'm a veteran. (Although I am. In 1967, I went into the Army. I'm neither proud of that nor ashamed of it. If you were a kid in 1967, that's what you did. )
-- The question is not whether I'm registered as an Independent. (although I am) and the question is not whether I consider myself a libertarian (although I do.)
-- The question is not whether I wrote in John McCain for president in 2004. (Although I did.)
-- The question is not whether I worked for eight years for the Wall Street Journal. (Although I did.)
None of that is the question.
However, you are right about one thing:
The question is, does the fish even understand he his under water ?
Well, no -- in my case (and in Jay's case, as I understand it from his writings ) the fish never bought the water idea in the first place.
I suggest you surface yourself, from your own water of choice. Once above the surface, you will never regret it. That is where there is a lot of fresh air.

Posted by: Steve Lovelady at January 7, 2006 11:04 PM | Permalink

Tim: About your question. The man for the Post chat who said:

The acid test for any story could be the MIS-take (MIS 'man in street') He or she does not know, accesses the media to get information ... but do we close the loop by soliciting MIS-takes to ascertain the interpretation/effectiveness of the information. Is what the public understands what you intended to convey? What about a couple of MIS-takes quoted after a story ... perspective for the public, 'feedback' for the writer.

A feedback system to ascertain the interpretation/effectiveness of the information. "Is what the public understands what you intended to convey?"

Frankly, I didn't grok this during the Q and A. I didn't see where he was going with it. So my answer was not very good. Thanks for asking.

I think a major area of innovation in journalism in the years ahead will be when we get public feedback systems that fine tune the news systems we're at that time running. Make sense?

The day of innovation hasn't come on that, mostly because it was rational for journalism to close itself off and professionalize for so long, the machine just doesn't know how to go in reverse.

It's going to come from outside. Maybe... a lurker here. (There are more of them than you might think.)

Posted by: Jay Rosen at January 7, 2006 11:13 PM | Permalink

The day of innovation hasn't come on that, mostly because it was rational for journalism to close itself off and professionalize for so long, the machine just doesn't know how to go in reverse.

I think the problems isn't one of knowing how to go in reverse as much as when to go in reverse. The "closed-off" journalism doesn't recognize developing problems, and "goes into reverse" only when a publication finds that it is has fallen off the cliff, and gravity takes control of the speed and direction of the vehicle.

So what we wind up with is an autopsy and post-mortem investigation, rather than timely diagnosis and treatment. The inevitable result is a press that concentrates on avoiding the big crash, and forgets that it actually had a reason for driving the car in the first place, and its not making any progress in reaching its destination.

Posted by: ami at January 8, 2006 10:15 AM | Permalink

Jay I think you should expand on the idea of the abolitionist press to a full posting.

What I like about the idea is that, aside from removing annoymous quotes, is that its using market-differentiation as a selling point. How often does THAT happen in the media world? To be sure...there's a lot of marketing hype about being "first and best" but that's a lot like saying "We get your clothes cleaner!" Its not verifiable.

A paper or any media source that had a marketing source "always on the record" is a verifiable market difference. I would totally check out that kind of media source if only see how places like the Wash Post/NY Times squirm, once-again reassure their readers they only use annoymous sourcing when absolutely necessary and then drop anoymice quotes like this one from Saturday's post story

Report Rebuts Bush on Spying

Other administration officials, who spoke on the condition of anonymity, said the CRS reached some erroneous legal conclusions, erring on the side of a narrow interpretation of what constitutes military force and when the president can exercise his war powers.

Posted by: catrina at January 8, 2006 10:42 AM | Permalink

Jay, thanks for the response. It would not surprise me if change comes from the high quality lurkers PressThink attracts.

Franklin Foer on the Blogosphere's War on the Media

PM: I think what gets lost in many bloggers' critiques of the media is that without newspapers, magazines and television news programs to complain about, they wouldn't have any news to digest.

FF: The smarter bloggers understand that. Digby has made this point, and Kevin Drum has made that point. Blogs are parasitic. With a few notable exceptions like [Josh] Marshall's blog, bloggers analyze information, they don't generate it. That said, I think a big logical flaw in the bloggers attack is that they want to destroy a system, but they really don't have a viable model for replacing it.

The Right actually does have a model for replacing it. The Right has worked on creating its own newspapers and TV outlets and radio networks, so they actually do have an alternative to the current landscape. Whereas liberal bloggers hate the current landscape, but they don't really propose any sort of other way of doing things.
Media landscapes. From the politically owned/affiliated to Yellow to the Dewey/Lippman profession to ... what's next?

Posted by: Sisyphus at January 8, 2006 10:47 AM | Permalink

Now I am really proud of PressThink reader, writer and participant Ron Brynaert for putting into Raw Story--lefty investigative journal--the tale of the Washington Post mangling a news account involving Bill Roggio, a military blogger who supports the war and leans right.

Roggio's complaints about the Post article have been featured by Michelle Malkin and Hugh Hewitt, and now they're in Raw Story because the Post screwed up. (It recently corrected parts of it, and the ombudsman is investigating.)

Brynaert (who would never claim to be objective) is always correcting people who have their facts wrong, including me. That's because he cares more about getting it right than who's side gets hurt. You can't teach that, it is rare to find it, it's worth everything. Way to go, Ron.

Posted by: Jay Rosen at January 8, 2006 11:40 AM | Permalink

Just to jump in, I'd say one of CNN's biggest problems is that they continue to hire very young, semi-skilled producers. Anderson Cooper maybe their show pony but he's undercut by his producers nearly every day.

In this case, I'll bet that the producers believed the "official statement" because that's what they do, and no one took the time to really question the source, much less the cheering families. The history of mine safety and irresponsibilities of mining companies would most likely have been an SAT question for CNN's producers, if they'd heard of this at all.

CNN isn't the only network to be cheap with field producers, but they're well-known for "catch 'em young, treat 'em rough, and tell 'em nothing". And the culture of being first adds nothing to the reliability of electronic news.

Posted by: KateCoe at January 8, 2006 1:10 PM | Permalink

Now I am really proud of PressThink reader, writer and participant Ron Brynaert for putting into Raw Story--lefty investigative journal--the tale of the Washington Post mangling a news account involving Bill Roggio, a military blogger who supports the war and leans right.

I don't understand what you (or Ron) meant by "mangling".

The Post story was about the "information war" that is going on with regard to Iraq, and the military's role in it. It included references to Roggio, and separate and distinct references to the stories about how the military is paying for favorable press coverage in Iraq. At no point does the story state, or even imply, that Roggio is on the Pentagon payroll; the story makes it clear that Roggio's trip was funded by his blog readers.

What the story does do is tell the reader that Roggio was invited by the Marine Corps to come to Iraq, and that the invitation was made after a thorough review of Roggio's work (i.e. the implication being that the invitation was granted only after the Marine Corps was sure that Roggio would provide the kind of coverage they wanted.)

Roggio cites a few minor factual errors that are irrelevant to the story (he's a "former" member of the military, not a retired one, he wasn't stil in Iraq when the story was published). But he also cites as an error that the Post said he was credentialed by the American Enterprise Institute, when he was actually credentialled by the Weekly Standard. One small problem, however.... On October 31, Roggio had written I have received media credentials, thanks to Dr. Michael Ledeen and the American Enterprise Institute. And according to Rawstory, Roggio subsequently denied any involvement by Ledeen.

Roggio also makes a huge deal out of this quote from the article... "A thorough review of his work was taken into account before authorizing the embed," said [Capt. Jeffrey S. Pool, public affairs officer for the 2nd Marine Division]. "Overall, it has worked out really well." Roggio claims that the Marine Corps has no authority over embeds, that anyone can get credentialled and be embedded -- then admits that he needed special clearances to be embedded with Marine Special forces.

Roggio's real problem is apparently the fact that he doesn't want to think of himself and his trip to Iraq as just one part of the military's information campaign. Of course, the issue isn't what Roggio wants to think of himself, but what the military is doing and how Roggio fit into their strategy -- and that is what the article was about.

I think that Ron did a really good job of reporting on this piece --- he provided all the facts (and links) necessary to understand what happened, and is happening, on this artificial controversy.

Indeed, Ron's "story" isn't really about Roggio.... the "news" in the story is that our good friend, Post Ombudsman Deborah Howell, has taken an interest in this -- thanks to the the fact that far-right wingers like Michele Malkin and Hugh Hewitt have taken up Roggio's crusade. Howell is practically batting a thousand with her choices of issues to explore (today's column decried the relative dearth of coverage of religion in the Post) -- she responds to conservatives who criticize the Post, and so far has ignored anything that "liberals" have to say about the Post's coverage.

Posted by: ami at January 8, 2006 3:31 PM | Permalink

What ami said.

Posted by: Mark Anderson at January 8, 2006 3:45 PM | Permalink

I basically agree, KC, except that I am not myself well informed on CNN's current staffing patterns for a story like this. They had... how many reporters (producers) there?

If I'm Copper and Klein, the two people with asses on the line, I say: we did this all wrong, although we come out looking okay because the governor was wrong, and this deputy something or other guy too. That was just luck: his sources were as bad as our sources.

That's no "victory," we're CNN; we're supposed to be more reliable than anyone.

Klein's speech to staff:

"It is absolutely unacceptable to me that for three hours of live television starring our top talent, Anderson Cooper, we're reporting twelve alive, and we never saw those miners, no ambulances for them ever moved, and we had no real confirmation from the rescue operation itself. None.

"Meanwhile, any reporter who stayed where the information was coming from would know there was no one with the rescue operation putting his name and ass on the line with those facts.

"How is it that I realize all this days later by reading about the reporter from the Inter-Mountain newspaper of Elkins, W.Va., the local daily profiled in Editor and Publisher, when we had our own people on the ground, who should at least know what the reporter from the Inter-Mountain newspaper knows?

"Totally unccceptable..." And if I'm Cooper I'm standing next to him nodding my head.

What do we hear from the head of CNN? (via E & P)

Most bullish of all was CNN president Jonathan Klein, who offered no apologies and hailed his cable network's performance, which resulted in three hours of faulty coverage. He said the sourcing of the report that the men were alive was "pretty solid," adding: "This situation points to the strength of TV news coverage because we were able to correct as better information developed."

I don't think anyone knows what Anderson Cooper is yet as Franchise Player for the CNN Squad. As a live TV journalist his number one job is to keep track of what we know, and the state of that knowledge, especially how well verified it is.

On the gauge of reliable story tracking during a live event--journalistically, this is why we most need anchors--the loss of the miners was a disaster for Cooper, but on the other hand it was gripping TV too. He was human; and he at least broke the news created by a citizen informing him, live, of his own mistakes.

Oh and CNN won the ratings that night, so how bad could it be?

Posted by: Jay Rosen at January 8, 2006 4:02 PM | Permalink

And the culture of being first adds nothing to the reliability of electronic news.
Posted by: KateCoe

It adds nothing to the reliability of print news either, Kate.
Newspaper websites, with their insatiable demands for breaking news -- however fragmentary, however unverified -- have hurled reporters 50 years & more back to the future.
In, say, 1948, many newspapers churned out four, six, even eight additions per day, each edition trying to update the previous edition. Reporters barely had time to report, much less to step back and reflect; a new deadline was coming at them every hour.
Gradually, that system went out of favor, as most papers reduced their press runs to just one edition, or, at most, two. And so, from about 1965 to 1995 or so we started receiving a gratifying amount of print journalism that actually involved something more ambitious than a knee-jerk reaction to the latest mini-development of the moment.
Alas, the Internet ended that brief period of print reporting that actually informed. So now we're back to 1948, and the pointless frenzy to be first with whatever trivial tidbit that has bobbed to the surface of any given story.
In retrospect, I realize that I was lucky. I got into the daily news biz in 1965 -- and got out in 1996. So I dodged both the lunacy that preceded 1965 and the repeat performance that has plagued us since 1995.
Timing. It's everything.

Posted by: Steve Lovelady at January 8, 2006 5:49 PM | Permalink

The reporter from the Intermoutain Newspaper of Elkins got it right.
She (I believe) got it right by doing good reporter stuff.

Now, supposing nobody had gotten it right: All the foregoing navel-gazing, chin-pulling, and excuse making would be bullet-proof, more or less.

But she got it right, which makes all the foregoing nothing but BS.

Question: Does she get an award, or does she have to get a nose job and leave town?

She made the rest of the journos, and those who excuse them, LOOK BAD by doing what all the journos were supposed to be doing in the first place--but didn't.

Whose sin is worse?

Posted by: Richard Aubrey at January 8, 2006 6:25 PM | Permalink

Whose sin is worse?

I'm not sure, but neither can hold a candle in the "worst sin" department to the media critic who ignores the fact that the Intermountain News is an afternoon paper.

Posted by: ami at January 8, 2006 7:06 PM | Permalink

I think the afternoon newspaper explanation is a crock, and Steve is off when he says, "she got lucky." If anything, it's more reason for the Inter-Mountain reporter to go the Church with the rest of the media pack. Since she didn't have to file until the next morning, why not soak up the human angle? There's plenty of time to attend the official briefing and report on the tears of joy at the Church too. I say: She didn't go because she didn't believe that the people who knew were at the church.

The Inter-Mountain never put "twelve miners found alive" on their Website. Why not? Because they're yahoos and too stupid to update it? Were the editors unaware of high local interest in the story?

Posted by: Jay Rosen at January 8, 2006 7:30 PM | Permalink

The Inter-Mountain never put "twelve miners found alive" on their Website. Why not? Because they're yahoos and too stupid to update it?

Jay, do you know for a fact that the Inter-mountain News has someone capable of actually changing the contents of their website in the wee hours of the morning on a regular basis?

We are talking about a paper whose average weekday circulation is 11,039.

Posted by: ami at January 8, 2006 7:37 PM | Permalink

ami has it cold.
All this has been covered previously on this thread, but Richard has obviously been away, so let's clue him in.
Of course the reporter for the local newspaper got it right. It's an afternoon newspaper. She published 12 hours after the offical correction came at 3 a.m.
The news outlets that Richard are comparing her to published 3 hours before the correction.
Duhhh !
But Richard, tell me -- why do you think she needs a nose job ?
That's not a very nice thing to say. Do you know something that we do not ?

Posted by: Steve Lovelady at January 8, 2006 7:46 PM | Permalink

Steve.

You're right--enjoy.
I've been so far out that even cell phone service comes and goes according to the wind.

However, the point is not that the lady who got it right did so because she had more time.
The point is that in the meantime, she didn't get it wrong.
And she did so by hanging around the folks who would know. She did not go to the church or other places from which the emotional reactions of the families--which should be private--could be spewed into fifty million living rooms.

And she might need a nose job so as to not be recognized by her colleagues as the one who, by doing her job right, showed them up.

Posted by: Richard Aubrey at January 8, 2006 9:35 PM | Permalink

The Inter-Mountain never put "twelve miners found alive" on their Website. Why not? Because they're yahoos and too stupid to update it? Were the editors unaware of high local interest in the story?

The only thing I have to add to this debate is the observation that a lot of small circulation newspapers don't update their websites as fast as big circulation ones. I've worked at two 15,000 circulation or less papers and they only added their "new" stories once a day wheneven the tech person/crew was there. In some papers the web is like the last thing changed.

Posted by: catrina at January 8, 2006 9:41 PM | Permalink

Another factor is staffing. There seems to be an assumption that both print and Tv flooded the zone in W. Va. with reporters.


And perhaps they did. But in the business today, it's more likely a case of more one diaster, one reporter.

That's been my experience the majority of medium-sized disasters/breaking news, particularly one like the mining disaster that went on beyond 40 hours.

Of course, when you have a Katrina-sized disaster, all bets are all. You throw a lot of bodies into the fray.


Posted by: Dave McLemore at January 8, 2006 9:53 PM | Permalink

> The point is that in the meantime, she didn't get it wrong.

OK, I'm stumped. Can someone tell me what the hell this means.

The local paper didn't get it wrong because they had more time to get it right. By the time they published, the correct story had already been reported.

As for the church vs. the mine scenario, does anyone have a timeline on how the story broke? It was my understanding that the story changed to a 'miracle' when family members approached reporters with the news that company officials had informed them there were 12 miners alive.

If that's the case, it made perfect sense to go to the church since, at that point,company officials weren't giving information to reporters. Going to families - and tracking down the governor and state officials - made sense.

Posted by: Dave McLemore at January 8, 2006 10:06 PM | Permalink

However, the point is not that the lady who got it right did so because she had more time.

No, Richard, that actually is the point. By the time she published -- 12 hours after the true story came out -- everyone had gotten it right.

To get it wrong at 3 pm the next day would require having willfully shut yourself off from the world -- TV, radio, the Internet -- all night, all morning and for most of the afternoon.

I'm old and I'm fat -- but give me a free 15 hours that the competition doesn't get and I'll beat Lance Armstrong up the mountain. Hell, I wouldn't even need a bicycle.

Posted by: Steve Lovelady at January 8, 2006 10:19 PM | Permalink

No, you're the one not getting it, Steve. And you, Dave, when you write: "The local paper didn't get it wrong because they had more time to get it right. By the time they published, the correct story had already been reported."

Pay attention, please...

If the Editor & Publisher account is correct, and if the editor and reporter are telling the truth about what they did and why, then not only did they not print the wrong story, they never had the wrong story, and never believed what CNN and the Times believed. They didn't fall for the signs of rescue that seemed so certain to bigger news organizations.

You can't tell me that's impossible, can you?

If they never had the wrong story, then we can ask why, and it's an interesting question. But it's obvious why they didn't print the wrong story: as you say, afternoon deadline.

This matters because some of you seem to believe that it's impossible for the yahoos in West Virgina to have been smarter than the national press corps, whereas to some of us that does not seem implausible at all. The editor knows you think this about her: that's why she pointed out that she didn't update her site with "twelve miners found alive, families say."

Next post, I will put what Editor and Publisher reported. If you think E & P is full of it, fine, say so. Think the locals are puffing themselves up and BS-ing us? (They don't really know how to update their website, and anyway they wouldn't think of it!) Fine, just say so.

I don't think that, myself.

Posted by: Jay Rosen at January 8, 2006 10:48 PM | Permalink

Read and ponder:

Skidmore adds that her staff never believed the miners had been found alive because no official word was ever given. She said no update about miners being found alive ever appeared on the paper's Web site, either.

"I was on the phone with her and I was hearing things on CNN and FOX that she was not hearing there," Skidmore said about reporter Becky Wagoner. "She heard that the miners were alive just before it was broadcast, around midnight. She talked about hearing church bells ringing and people yelling in jubilation--but nothing official."

Wagoner, a seven-year veteran of the paper, told E&P she had been covering the story since it broke Monday, and took a photograph at the site that was widely carried by national news outlets. She said rumors about the miners being found alive began circulating at 11:00 p.m. last night, with broadcast reports beginning at about midnight. "We heard that they were found alive through CNN, then it snowballed to ABC, then FOX and it was like a house afire," recalled Wagoner, who said she was at the media information center set up by the mine's operators, International Coal Group Inc., when the reports spread.

"A lot of the media left to go to the church where family members were located, but I stayed put because this was where every official news conference was given--and we never got anything official here," she said. "Something was not right. Then we were hearing reports that 12 ambulances had gone in [to the mine area] but only one was coming out. There was so much hype that no one considered the fact that there was no [official] update."

Wagoner said the coal company finally gave an official report at 3:00 a.m., confirming the miners had been found dead.

Skidmore and Wagoner both said they never received any official report that the governor or other officials had confirmed the miners being found alive, which some national news organizations said contributed to the errors. "I have not seen that anywhere, no video of it or any proof that the governor confirmed it," Skidmore said.

The editor noted that part of her skepticism about the miracle rescue stemmed from a history in the area of people passing on information they believe to be true with little or no sourcing. "We get a lot of people here who sometimes believe they have an inside story because they hear it on a police scanner or listen to a conversation," Skidmore said. "We know to be cautious of those situations."

Even if she had run a morning paper, Skidmore said she believes she would have held off running the story, pointing out that she did not put any of the bogus reports on the paper's Web site. She said the national press were likely victims of being outsiders and wanting to break good news.

Steve, ami, Dave, anyone. Is Skidmore lying? Or just deluded? Is Editor & Publisher wrong? Or just unsophisticated?

Posted by: Jay Rosen at January 8, 2006 10:50 PM | Permalink

Jay. At this point, Skidmore is lying, and deluded. E&P is both wrong and unsophisticated.

Becauses if they aren't, then.... the big journos were wrong and THERE ARE NO EXCUSES.

Which would you prefer? Now, I can understand sneering at a redneck publication, that being the sort of thing many journalists for the bigs can do in their sleep.
But E&P?

The cozy smoothie of excuses, rationalizations, and detours to the we're-not-biased venue, which had everybody just about dozing off turns out to have a belt of cayenne pepper in it.

Thus my suggestion the reporter who got it right get a nose job and catch the next train out of town. Maybe should could prevail on the FBI for a witness protection slot.

Posted by: Richard Aubrey at January 8, 2006 11:05 PM | Permalink

jay, who said anything about the yahoos? Nor am I impugning the Inter-Mountain's editor. E&P has taken the position this event is an unmitigated media disaster, which i don't agree with. But I'm sure the Inter-Mountain folks knew what they were doing.

My point is simply that the editors and staff of the Inter-Mountain paper didn't have to worry about following the miracle story. They didn't need the story that CNN, et al, had. Whichever way the story went, they were going to the more correct story, by virtue of the later deadlines AND the insider knowledge.

I don't think anyone is looking down on the W. Va. paper as a bunch of hicks. Reporters in small towns have saved my ass too many times for me to denigrate the small paper. They know the social and cultural terrain, they know the characters and they no the folks who can speak truth.

But they also don't have have the resources of their bigger cousins. And I've seen too many small-town websites that go without updates simply because they don't have the people to do it 24-7.

There's no question the major, larger news media, TV and print, got the story wrong. There's a reason for that. And they corrected it as quickly as possible.

Posted by: Dave McLemore at January 8, 2006 11:09 PM | Permalink

Dave, you and Steve said a number of times: they got it right because it's an afternoon paper. Here's what the editor said back to you:

Even if she had run a morning paper, Skidmore said she believes she would have held off running the story, pointing out that she did not put any of the bogus reports on the paper's Web site.

First you didn't hear what she said, and kept repeating: afternoon paper, afternoon paper! Then you said...

I've seen too many small-town websites that go without updates simply because they don't have the people to do it 24-7.

If I buy what you're saying now then Skidmore is being devious: "I might point out to the national press that we didn't put any bogus reports on our website. Of course we never update our website overnight anyway, we haven't got the staff..."

It seems to me that you are charging her with at least that. Is that impugning? You decide. No one said "yahoos." That was my hyperbolic term for an attitude I'm picking up. It's an interpretation, not a quotation.

Posted by: Jay Rosen at January 8, 2006 11:41 PM | Permalink

Jay --
So we're reduced to arguing a hypothetical -- what would Skidmore have done if she were running a morning paper with early a.m. deadlines ?
I don't think we know. And I don't think she knows, even though she apparently thinks she knows.
Let's wait until she does before we pass that judgment.
Meantime, back to Press Think:
Not a single one of the comments has dismissed Skidmore or Wagoner as "yahoos." That's your word, and I don't care whether you're in "hyperbolic mode" or not, don't try to pin its origination on Dave or on me. As a yahoo myself, born (in Kentucky) and bred (in Wyoming, I resemble the implication.
As for E&P, I think Greg Mitchell has done a great job over the past couple of years ... but, sorry, he isn't putting out gospel, and not every campaign he launches pans out.

Posted by: Steve Lovelady at January 9, 2006 12:28 AM | Permalink

Just saw Anderson Cooper finding the news out for the first time. I thought he did a nice, classy job. He shut up and just let an articulate witness talk.

I'm really surprised that CNN didn't do a zone defense, and send one producer to the mine with a walkie talkie. I doubt CNN showed up to this one with just Cooper and a cameraman. I've seen Amanpour and 60 Minutes both show up and spread three producers around, but that might just be because she was in Iraq.

Had CNN kept someone at the mine - you know, where the ACTION was, and like the local yokels did, they wouldn't have been caught flat-footed. At least Cooper could have been saying "Well, here at the church, the word is they've been found alive. But so far, Bill, we've only seen one ambulance leave the site. The others are still sitting idle, and don't even have the engines warmed up. The atmosphere here at the church is indeed jubilant, but we're still waiting for confirmation from the site itself. Back to you Bill."

Maybe the governor should have done the same thing - at least via a representative from the Mining authority for the state. The governor also has to be careful not to look like he's micromanaging local officials.

For the life of me, I don't know why they'd involve the governor as an intermediary, rather than the mayor's office or the sherriff's department.

That might be another case of CNN not knowing these rural communities too well, either - which is a pretty obvious advantage the local paper would have had.

Same deal in hurricanes - the action happens at the county level - not state or federal. The lowest level that has a true multi-disciplined EOC is the county level. That was one of the reasons CNN's reporting on Katrina was so bad - these idiots hadn't figured out that the story plays out at the county level, not at FEMA.

Come to think of it - local papers consistently outreport the nationals, too, when it comes to their own local units.

Posted by: Jason Van Steenwyk at January 9, 2006 12:36 AM | Permalink

Okay, okay, so Skidmore hasn't been dismissed as a yahoo, and you are a yahoo, which means you wouldn't be dissing others that way.

Steve wrote: "I don't think she knows, even though she apparently thinks she knows."

She's just deluded, then.

Posted by: Jay Rosen at January 9, 2006 1:02 AM | Permalink

We actually cross-posted in my alleged impugning post, Jay. The Inter-Mountain made an editorial decision to not run the miracle story for a multitude of reasons. An abundance of caution, knowledge of the people and events - this wasn't, i'm sure their first mine disaster - AND they didn't have to run the story until later the next day.

The out-of-towners, the print side anyway, didn't have the luxury of the later deadline. They clearly didn't know the cultural terrain. And opted for risk-taking rather than caution for reasons that at the time, made sense.

I'm sure the editor believes she'd made the same choices if it were an AM paper. I don't think Steve - or I - were saying she's delusional. Only that we never know what we'd do until we have to make the decision.

And, Steve, my birthplace in Gregg County in East Texas and the four oil towns I grew up in trump your yahoo roots.

Posted by: Dave McLemore at January 9, 2006 1:30 AM | Permalink

Why not ask Editor Skidmore to join the conversation, Jay? I'd love to hear her impressions of the out-of-towner press and how this media drama has played out.

Posted by: Dave McLemore at January 9, 2006 1:32 AM | Permalink

I'll try to get in touch with her tomorrow. And, though I think the world of you, and Steve, as journalists, and I'm impressed with your yahoo roots, I think you guys are dismissing her and her newspaper, and you don't realize it or you don't care to admit it.

Posted by: Jay Rosen at January 9, 2006 1:43 AM | Permalink

Jay,
Before jumping to conclusions, nailing the back story would require that we know with certainty (not simply by surmise) how often the Intermountain website is updated and by whom, wouldn't it?

If they have that base covered, then yes, we can say they had a different story (or no story at all yet) the whole time. It would not be all that surprising that locals read a local story more efficiently and effectively.

It would be interesting know if the national operations did completely ditch International Coal Group headquarters as Wagoner's account seems to suggest.

If Democracy Now was remotely informed in their coverage, another part of the back story is that in most mine disasters before this, including under this administration, the feds HAVE taken the lead in the rescue operations and the press conferences. Suddenly they didn't on this one. That means the government was operating differently this time which will obviously impact how the news operations work. Suddenly, their standard protocols would not apply. That doesn't mean it's rocket science, but it does mean this appears to have been the debut of something different.

What's going on with the shift in federal government approach? Is it greater efficiency by design? Collapse of the plan altogether? Lack of effective presence? Complete surrender? What? If its a new design, wouldn't they typically mention that to someone, somewhere, sometime? That angle is not simply a local media story. It may be, also, a local or local media story.

Posted by: Mark Anderson at January 9, 2006 5:08 AM | Permalink

Jay, I guess you could ask Skidmore when this was posted: Twelve of Thirteen Trapped Miners Did Not Survive

Posted by: Sisyphus at January 9, 2006 6:13 AM | Permalink

I disagree with Mr. Van Steenwyk and Mr. Aubrey on almost everything they have ever posted, but on this issue I thnk they are correct.

It is NOT OKAY for the print journalists, especially, to have run with unsubstantiated rumor to the point of screaming miracle morning headlines.

We know that Fox and CNN, followed by ABC and NBC, serve as an echo chamber of "breaking news," amplifying false stories to the point of having really no credibility at all. TV News has ended up with egg on their faces too many times. It had JUST happened during Katrina. The only thing that one should believe in a television story is that, yes, it looks like the wind is really blowing hard, if Anderson Cooper's pant legs are flapping in the breeze.

But the print journalists, who piously and pompously declare that what sets them apart from the riffraff are layers of editors that verify and fact check,(sniff), shouldn't be making excuses for themselves. Their readers were misinformed because of their negligence.

Now if you want to make the argument that accurately informing newspapers' readers is secondary to the task of putting out something, anything, in headlines, then fine. But then, don't make the argument that print journalists are somehow better, more accurate, more thorough, and therefore more valuable, than CNN or any blog.

(And I am talking about the bigfoot papers here.)

Posted by: Phredd at January 9, 2006 7:07 AM | Permalink

Mark: I wrote...

If the Editor & Publisher account is correct, and if the editor and reporter are telling the truth about what they did and why, then not only did they not print the wrong story, they never had the wrong story, and never believed what CNN and the Times believed. They didn't fall for the signs of rescue that seemed so certain to bigger news organizations.

That isn't jumping to conclusions; that's the opposite of jumping to conclusions. That's saying if...

Also, folks: I wrote to Linda Skidmore and Besty Wagoner asking them to either show up here or do an interview with me.

Posted by: Jay Rosen at January 9, 2006 7:47 AM | Permalink

Jay: Brynaert (who would never claim to be objective) is always correcting people who have their facts wrong, including me. That's because he cares more about getting it right than who's side gets hurt. You can't teach that, it is rare to find it, it's worth everything. Way to go, Ron.

Now, how, in all honesty, can you concede that newsrooms are overwhelmingly liberal/Democratic, that conservatives/Republicans are conversely underrepresented in newsrooms, as you do above ... and then state that it is "rare to find" someone who cares more about getting it right than about whose side is getting hurt, and still claim that the leftward demographic skew doesn't make its way into print?

If it's so rare to find, how is that even logically or statistically possible?

Jason

Posted by: Jason Van Steenwyk at January 9, 2006 9:23 AM | Permalink

Just a thought....

for three hours the national media was reporting that the miners were alive. Readers of the Inter-mountain News who checked the paper's website would not have seen the story confirmed, its true.....but (apparently) they would not have seen any reference to what was appearing on TV for three hours.

Now, what was the average Inter-mountain News reader to make of that? That the paper was skeptical of the reports? Or that the website wasn't being updated?

There was, in fact, something to report --- that the town and families were celebrating, and that the national media was reporting that the miners were alive, but that Inter-mountain News had not been able to confirm the story with mining company officials. In other words, if there was cause for skepticism, that paper's readers should have been alerted to that fact. The paper did not actively confirm the story --- instead they acquiesced to it.

I think that Steve is closest to the truth --- they got "lucky". They had only one reporter on the scene, and no immediate deadline to meet, so the editor decided to have the reporter wait at the mine where the story was expected to return at any minute as the company made a statement, and miners started being brought to the surface and put into ambulances.

That was a sound journalistic decision, but I find it difficult to believe that if the Inter-mountain News had more resource on the scene, that some reporters would not have been interviewing family members at the church without expressing any skepticism.

I don't think that Skidmore is BSing. What I do think is happening is that Skidmore made the right decisions for sound journalistic reasons in which "skepticism" played something of a role -- but the driving force behind those decisions was simply that the reporter needed to be where the narrative the paper needed to have for Thursday's edition would be coming from -- and that narrative was the details of the rescue.

(In other words, even if there was no skepticism, that reporter would have stayed at the mine to cover the story, and people are now lauding Skidmore for her skepticism, rather than for the fact that she displayed good journalistic judgement in deploying her resources that night.)

Posted by: ami at January 9, 2006 9:35 AM | Permalink

Jay I have to go with Steve and Rich on this one. There's clearly a case that can be made that the local paper would have covered the story more accurately. But I think the facts laid out in this particular case make a strong argument for it.

I think saying Skidmore is "deluded" is WAY too strong a word for what's going on. What's a good word for painting someone's actions in the best light possible? Fact is Skidmore wasn't faced with same deadline situation as the national papers or non-local ones. But she feels that if she was, she/her paper would have been more accurate than the national news. It's not "delusional" to feel that way, its simply natural to believe you will perform well in a hypothetical situation.

I just don't think there's ever going to be strong evidence to prove or disprove Skidmore's faith that had she had the same deadlines as say..the L.A. Times, she would have produced a more accurate article and headline.

This is a bad test case for local vs. national truthiness. (Word of the year)

Posted by: catrina at January 9, 2006 9:35 AM | Permalink

I just don't think there's ever going to be strong evidence to prove or disprove Skidmore's faith that had she had the same deadlines as say..the L.A. Times, she would have produced a more accurate article and headline.

Did the LA Times (or any non-East Coast morning paper) have its own reporter on the scene? Or was the rest of the country getting their stuff from AP and other news services?

With a 3AM Eastern deadline, I have to assume that by 2:30 Skidmore would have been 'screaming on the cell phone' demanding that her reporter get an explanation for why there had been no confirmation. In my (admittedly limited) experience, reporters and editors "approaching deadline" get much more agressive when it comes to nailing down facts on "breaking stories" -- and if the Inter-mountain Times had a 3AM deadline, they might have gotten the truth out earlier.

Posted by: ami at January 9, 2006 10:07 AM | Permalink

I may have more to say about the great Inter-Mountain dispute, but suffice to say, it was one of only half a dozen news stories and a couple of columns we have carried so far on our Web site about all this. Our Inter-Mountain story emphasized that it was an afternoon paper.

Looking at some of the commentary above, I wonder how many have read our exclusive, detailed chronology of the "sourcing" in this story? It has been updated a couple of times. I'd appreciate it if a few people who think we are unfairly rapping the media read it and post here again after they do.

Here is the link.

Posted by: Greg Mitchell at January 9, 2006 10:25 AM | Permalink

I got it, now.

Skidmore & Co. would have screwed up if they'd had the resources. Unproven, untestable, but granitic in its acceptance by the rest of the crowd.

That makes it all okay. That's why it has to be true.

So everything will be okay.

Posted by: Richard Aubrey at January 9, 2006 10:39 AM | Permalink

This one is like a funhouse mirror.
The reporters from the bigfoot media didn't get it wrong because they viewed the good folk of West Virginia as yahoos. To the contrary, a case can be made that they got it wrong precisely because they did not view the locals as unreliable yahoos.
And Skidmore got it right because she is skeptical of the locals.
Here's the key passage, from Joe Strupp's E&P story on Skidmore and Wagoner:
"The editor noted that part of her skepticism about the miracle rescue stemmed from a history in the area of people passing on information they believe to be true with little or no sourcing."

Posted by: Steve Lovelady at January 9, 2006 10:53 AM | Permalink

New thread for this discussion is up: Wrong When the Governor is Wrong. Please go there to comment.

"CNN is so empty-handed in documenting how it knew the men were alive that the producers resort to playing audio tapes of a dispatcher's voice at some unidentified ambulance service, and someone named 'caller' is saying... that's what we heard, yeah, 12 alive."

Originally published at the Huffington Post.

Posted by: Jay Rosen at January 9, 2006 11:18 AM | Permalink

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